Principal Product Manager, MarTech

About the role

We are seeking an exceptional Marketing Technologies Principal Product Manager to join our high performing product team. As a Principal Product Manager, you will bring your extensive experience and deep expertise to lead the development and management of our marketing technology stack and strategic SaaS services. You will drive innovation, enable marketing spend optimization, and partner with our marketing teams to shape the future of our marketing data and technology strategy. You'll be responsible for developing the strategy and roadmaps, monitoring and communicating progress, and defining functional requirements for marketing products, services, and initiatives. This role is tailored for an accomplished professional who has a proven track record of delivering transformative marketing technology initiatives at an industry-leading level.

We're looking for a product leader who wants to work on real problems that affect real people. You're curious and relentless in pursuit of operational efficiency and help define solutions, create investment business cases, and be a key partner in helping to scale a company. You are able to visualize member needs and develop a strategy that optimizes resources while balancing marketing and technology needs. You have deep empathy but can effectively prioritize with limited resources. You have a growth mindset and want to be challenged. You have a high bar and want to be a difference-maker in the organization. You'll bring a sense of urgency that matches the incredible opportunity we have ahead of us.

The base salary offered for this role and level of experience will begin at $188,500 and up to $307,100. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Strategic Planning: Develop and execute a forward-thinking marketing technology strategy that aligns with our business objectives and positions us as a leader in the industry. Identify emerging trends, assess market dynamics, and recommend innovative technologies to enhance our marketing capabilities.
• Product Leadership: Take ownership of the entire product lifecycle, from ideation to implementation. Collaborate with cross-functional teams to define product roadmaps, prioritize features, and ensure successful execution. Champion a customer-centric approach to deliver exceptional user experiences and maximize value.
• Technology Evaluation and Integration: Evaluate, select, and integrate cutting-edge marketing technologies, ensuring seamless interoperability and data flow between different platforms. Stay abreast of industry developments, partner with marketing to vet new vendors and forge strategic partnerships to drive continuous improvement. Build product investment business cases to help guide strategic decision making.
• Stakeholder Engagement: Partner closely with marketing teams, executives, and other key stakeholders to understand their needs, align technology solutions, and drive adoption. Leverage your deep understanding of marketing technology to provide thought leadership and strategic guidance.
• Innovation and Experimentation: Foster a culture of innovation by enabling experimentation, A/B testing, and agile methodologies. Continuously partner with Marketing to explore emerging technologies, conduct feasibility studies, and spearhead proof-of-concepts to evaluate their potential impact.
• Data driven decision: Enable key performance metrics for marketing performance by partnering with data and analytics teams to derive actionable insights and optimization of marketing campaigns
• Leadership and Mentorship: Provide guidance and mentorship to junior team members, fostering their professional growth. Act as a subject matter expert, sharing industry knowledge, best practices, and insights to drive excellence across the organization.

To thrive in this role, you have

• Minimum of 8-10 years of experience as a Product Manager, with a focus on marketing technologies.
• Proven track record of successfully leading and delivering large-scale marketing technology initiatives, ideally in a fast-paced, data-driven environment.
• Deep understanding of a wide range of marketing technologies and platforms, including CRM, marketing automation, measurement and attribution analytics, personalization, bid optimization, media ad platforms, content management, and AI-driven solutions.
• Expertise in data privacy regulations and compliance, with the ability to navigate complex data governance requirements.
• Exceptional strategic thinking, with a demonstrated ability to translate business objectives into actionable marketing technology strategies.
• Strong analytical mindset, proficient in analyzing complex data sets, deriving insights, and making data-driven decisions.
• Excellent leadership, communication, and stakeholder management skills, with the ability to influence and inspire cross-functional teams.
• Proven experience in driving innovation, championing new technologies, and fostering a culture of experimentation.

A little about us

At Chime, we believe that everyone can achieve financial progress. We're passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we're well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we're inspired by our members' dreams and successes, big and small.

We're uniting everyday people to unlock their financial progress—will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you're local to one of our offices or remote
• Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Take Care of Yourself Days
• 1% of your time off to support local community organizations of your choice
• Mental health support with therapy and coaching through Modern Health
• 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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