Current jobs related to Guest Service Agent - Sacramento, California - The Westin Sacramento

  • Guest Service Agent

    1 month ago

    Sacramento, California, United States Westin Sacramento Full time

    Guest Service Agent Opportunity:Welcome guests with a friendly and courteous attitude in accordance with hotel standards. Responsibilities include registering guests, handling payments, making reservations, and resolving guest complaints promptly. Uphold sustainability guidelines and practice safe work habits. Previous customer service experience or...

  • Guest Services Cleaning Associate

    2 weeks ago

    Sacramento, California, United States Service Companies Full time

    Position Title: Public Area Maintenance SpecialistCompany Overview: The Service Companies is a leading provider of comprehensive managed services, staffing solutions, and specialized engineering services tailored for the hospitality, gaming, and facility management sectors. We pride ourselves on delivering exceptional service to a diverse clientele across...

  • Guest Services Associate

    2 days ago

    Sacramento, California, United States Hyatt Hotels Full time

    Job Summary:We are seeking a skilled Transportation Coordinator to join our team at Hyatt Hotels. As a key member of our Guest Services team, you will be responsible for ensuring the safe and efficient transportation of our guests to local attractions within a close radius to the hotel.Key Responsibilities:Transport guests to local attractions in a safe and...

  • Guest Services Associate

    2 days ago

    Sacramento, California, United States Ace Parking Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Parking Attendant at Ace Parking. As a key member of our operations team, you will be responsible for providing exceptional guest services and ensuring a seamless parking experience for our clients.**Key Responsibilities:**Provide warm and welcoming...

  • Guest Reception Specialist

    1 week ago

    Sacramento, California, United States J & A Food Service, Inc Full time

    Join Our Dynamic TeamWe are seeking a personable and detail-oriented individual to become a part of our restaurant team as a Guest Reception Specialist. In this role, you will be the first point of contact for our patrons, responsible for welcoming and seating them, managing the flow of guests, and supporting our service staff.Key Responsibilities:Greet...

  • Guest Services Operations Manager

    1 week ago

    Sacramento, California, United States G&B HOTEL EMPLOYEE LEASING LLC Full time

    Reports To: General ManagerSupervises: Guest Services Representatives, Night Audit Team.Job Purpose: To ensure the delivery of exceptional service quality to guests by overseeing the Front Office operations and guest accounting, thereby upholding established operational standards and enhancing the profitability of the hotel.Job Responsibilities:Oversee Front...

  • Guest Services Operations Manager

    1 week ago

    Sacramento, California, United States Dimension Hospitality Full time

    Job Type: Full-time Position Overview:Reports To: General Manager Supervises: Guest Services Representatives, Night Audit Team. Objective: To ensure exceptional service quality for guests by overseeing the operational aspects of the Front Office and guest accounting, thereby upholding established standards and optimizing hotel profitability.Key...

  • Front Desk Agent

    5 months ago

    Sacramento, California, United States Hyatt PlaceHyatt House Sacramento International Airport Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities:Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to...

  • Guest Services Operations Supervisor

    1 week ago

    Sacramento, California, United States Dimension Hospitality LLC Full time

    Position Title:Guest Services Operations SupervisorDepartment:RoomsCompany:Dimension Hospitality LLCReports To:General Manager, Director of Rooms, Assistant General ManagerSupervises:Reservations, Guest Services Representatives, PBX Operators, Bell Staff, Concierge, Night Audit Team.Job Objective:The primary goal of this role is to ensure exceptional service...

  • Security and Guest Services Representative

    2 days ago

    Sacramento, California, United States WSManagement Inc Full time

    Job Summary:As a Security Officer with WSManagement Inc, you will play a vital role in maintaining the safety and security of our hotel and its property. Your primary responsibility will be to ensure the well-being and security of our guests and their personal belongings. You will provide exceptional guest services while upholding all company policies and...

  • Customer Service Agent

    6 days ago

    Sacramento, California, United States AtWork Personnel Services Full time

    Job OverviewWe are currently seeking dedicated customer service agents for a market research surveying role.Key Features:No performance quotas in a relaxed atmosphereUtilization of scripted dialoguesNo previous experience in customer service requiredWeekly compensationQualifications:Availability to work from Monday to SaturdayAccess to reliable...

  • Customer Service Agent

    1 week ago

    Sacramento, California, United States AtWork Personnel Services Full time

    Position OverviewWe are currently seeking dedicated customer service agents for a market research survey initiative.Key Features:No sales targets, ensuring a relaxed work atmosphere.Utilization of pre-prepared scripts for calls.No previous experience in customer service required.Compensation provided on a weekly basis.Qualifications:Availability to work from...

  • Financial Services Professional

    2 days ago

    Sacramento, California, United States Peter Schiro - State Farm Agent Full time

    Position OverviewPeter Schiro - State Farm Agent is seeking a highly motivated and career-oriented professional to join their team as a State Farm Insurance Agent. As a key member of the team, you will be responsible for building and developing customer relationships within the community to promote State Farm products, including auto, home, and life...

  • Financial Services Consultant

    1 week ago

    Sacramento, California, United States Peter Schiro - State Farm Agent Full time

    Position OverviewPeter Schiro - State Farm Agent is looking for a motivated and professional individual to enhance their team. In this role, you will foster and cultivate customer relationships within the community to advocate for State Farm offerings, which include auto, home, and life insurance products.Key ResponsibilitiesImplement a customer-centric,...

  • Financial Services Representative

    1 week ago

    Sacramento, California, United States Peter Schiro - State Farm Agent Full time

    Position OverviewWe are looking for a dynamic and professional individual to become a vital part of our agency. As a member of the team at Peter Schiro - State Farm Agent, you will focus on fostering and enhancing customer relationships within the community to promote a variety of State Farm offerings, including auto, home, and life insurance.Key...

  • Customer Service Representative Night Auditor Part Time

    5 days ago

    Sacramento, California, United States Wyndham Garden Sacramento Full time

    Job Summary: We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests at Wyndham Garden Sacramento.Responsibilities:Monitor and maintain knowledge of hotel operations and activities.Take reservations and answer questions via phone and in-person.Build rapport with guests and identify their needs through friendly...

  • Ground Service Agent Team Lead

    2 days ago

    Sacramento, California, United States Alaska Airlines Full time

    **Job Summary**As a Ground Service Agent Team Captain at Alaska Airlines, you will play a critical role in ensuring the smooth operation of our airport ground services. This is a challenging and rewarding position that requires strong leadership and communication skills.**Key Responsibilities:**Load and offload luggage and cargo, transporting to various...

  • Financial Services Consultant

    1 week ago

    Sacramento, California, United States Peter Schiro - State Farm Agent Full time

    Position OverviewWe are seeking a dynamic and career-focused professional to become a part of our agency. As a member of the team, you will foster and enhance customer relationships within the community to promote a range of insurance products, including auto, home, and life coverage.Key ResponsibilitiesImplement a customer-centric, needs-based review...

  • Guest Room Attendant

    2 months ago

    Sacramento, California, United States Residence Inn Sacramento Downtown at Capitol Park Full time

    Our Residence Inn is located in the heart of Downtown Sacramento and is surrounded by parks, shopping and several great places to eat. We offer free downtown parking to all our team members, or we are walking distance to light rail and the RT bus stops just a block from our location.We care about our associate's health and understand the dangers of COVID as...

  • Beverage Connoisseur and Guest Ambassador

    2 days ago

    Sacramento, California, United States Fixins Soul Kitchen Full time

    **Job Summary**Fixins Soul Kitchen is seeking a skilled and charismatic Bartender to join our team. As a Bartender at Fixins, you will be responsible for providing exceptional service to our guests, managing the bar area, and maintaining a clean and organized environment.**Key Responsibilities**Provide impeccable service to guests, ensuring a positive and...

Guest Service Agent

2 months ago

Sacramento, California, United States The Westin Sacramento Full time


Overview

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager

Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHMs EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It



About Us

Located near Sacramento's Land Park neighborhood, our upscale hotel is 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal location with serene surroundings. Enjoy access to a variety of popular area attractions, such as Old Sacramento, the Sacramento Zoo and Sacramento City College. Whether here for work or play, retreat to our spacious hotel rooms and suites featuring luxurious bedding and bathrooms, and treat yourself to a delicious meal at our on-site seafood restaurant. You can also pamper yourself with a decadent treatment at our full-service, award-winning spa, and maintain your exercise routine at our 24-hour fitness center with cardio equipment and free weights. Before you leave, relax by the pool or the river while sipping a glass of wine from a local vineyard. Stylish event space is available for memorable events.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.



Options

Apply for this job onlineApply
Share
Refer this job to a friendRefer

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
  • Share this job opportunity to a friend, colleague, or family member:



Application FAQs

Software Powered by iCIMS



About Us

Located near Sacramento's Land Park neighborhood, our upscale hotel is 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal location with serene surroundings. Enjoy access to a variety of popular area attractions, such as Old Sacramento, the Sacramento Zoo and Sacramento City College. Whether here for work or play, retreat to our spacious hotel rooms and suites featuring luxurious bedding and bathrooms, and treat yourself to a delicious meal at our on-site seafood restaurant. You can also pamper yourself with a decadent treatment at our full-service, award-winning spa, and maintain your exercise routine at our 24-hour fitness center with cardio equipment and free weights. Before you leave, relax by the pool or the river while sipping a glass of wine from a local vineyard. Stylish event space is available for memorable events.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: Hospitality Online