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Guest Services Associate

2 months ago

Sacramento, California, United States Ace Parking Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Parking Attendant at Ace Parking. As a key member of our operations team, you will be responsible for providing exceptional guest services and ensuring a seamless parking experience for our clients.

**Key Responsibilities:**

  • Provide warm and welcoming greetings to guests, ensuring a positive first impression of our company.
  • Park and retrieve guests' personal vehicles, taking care to ensure their safety and security.
  • Assist guests with luggage and provide directions to local attractions, enhancing their overall experience.
  • Manage parking areas efficiently, ensuring smooth traffic flow and minimizing congestion.
  • Issue and collect claim tickets and valet parking fees, maintaining accurate records and providing excellent customer service.

**Requirements:**

  • An outgoing and enthusiastic personality, with a strong focus on customer satisfaction.
  • A willingness to work flexible shifts, including days, evenings, weekends, and holidays, to meet the needs of our clients.
  • Excellent communication skills, with the ability to work effectively with guests and colleagues.
  • A valid driver's license and ability to lift at least 50 pounds, with a strong emphasis on safety and physical stamina.

**What We Offer:**

  • Competitive compensation and opportunities for career growth and development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Flexible scheduling and opportunities for advancement, with a commitment to employee satisfaction and well-being.

**Equal Opportunity Employer:**

Ace Parking is an Affirmative Action Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of The U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply.