Manager, Reconciliation

2 months ago


Thousand Oaks, California, United States SEI1GLOBAL Full time

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Reconciliation team. Our primary goal is to provide exceptional administration servicing for our clients' assigned alternative investment funds, mutual funds, or ETFs. As a reconciliation manager, you will serve as main daily client operational contact for reconciliation and account transition issues for clients.

What you will do:

  • As the client operational contact, you will work closely with the Fund Accounting and Portfolio Accounting teams to understand the clients' portfolios and fund structures as well as required deliverables. You will work with your team to perform various types of reconciliations to ensure that data is accurate and client service expectations are met.
  • You will coordinate the team's opening (and closing) of new (or terminated) accounts. Additionally, you will manage the documentation of processes and procedures relating to individual client needs.
  • You will create and document client implementation and operational day-to-day policies, workflows, and procedures. Under your supervision you will ensure that all established daily processing, procedures, and controls are completed accurately and timely; where possible, exceed deadlines.
  • Your due diligence and attention to detail during the review process of the operation analysts and supervisors work will be key to your team's success while striving for error free reconciliations and reporting.
  • You will communicate with appropriate internal teams or client teams to resolve open escalated issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries.
  • You will conduct performance appraisals, monthly one-on-ones with the team analysts/supervisors and provide career pathing and training. You will also ensure staffing requirements are met by assessing resource requirements, interviewing candidates, and hiring employees. You will provide and foster a team environment to include individual development, promotions and disciplinary action.
  • We want you to succeed and look for future solutions Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.

What we need from you:

  • BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
  • 5 years experience in the fund services industry.
  • Minimum of 2 years' supervisory or management experience.
  • Intermediate skills in Microsoft Excel.
  • The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
  • Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
  • Strong customer service skills as you will be communicating daily with your clients and other service providers.

What we would like from you:

  • A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
  • Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
  • Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
  • Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
  • Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
  • Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information.

SEI's competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves. Come build your brave future at SEI.


SEI is an Equal Opportunity Employer and so much more...


After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.


SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.



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