Revenue Operations Manager

2 months ago

San Francisco, California, United States Wrapbook Full time
About Us

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team.

Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry's top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg's WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.

What You'll Do

Strategy And Analytics

  • Gather, consolidate, and analyze data from and other applications in our tech stack to help leaders from Marketing, Sales, and Customer Success develop a shared and continuously up-to-date understanding of our progress toward strategic goals.
  • Create dashboards and enhance existing ones to improve user experience, increase adoption, and provide reliable insights into the state of Marketing, Sales and Client Operations
  • Act as an advisor to cross-functional leaders by analyzing key performance metrics, identifying areas for improvement, and designing initiatives to optimize outcomes and refine strategies, tactics, and resource allocation.
  • Provide analyses to support the development of our strategy, helping with implementation where needed.

Process Development

  • Own the execution of key cross-functional initiatives: design solutions, manage timelines, partner on key decisions, issues and implementation, and documentation
  • Evaluate the efficacy of existing operational processes and tools, and support the rollout of new processes and tools by creating Standard Operating Procedures to establish a shared understanding across teams. Measure and report on the results of efforts to the leadership team.
  • Provide training as needed to support end users through business process or system changes
  • Create and maintain our internal library for Standard Operating Procedures, including the Revenue Operations wiki.
  • Foster a collaborative and inclusive team culture that promotes accountability, innovation, and continuous improvement.

How Success Will Be Measured In This Role

  • GTM adoption of processes and systems
  • Completion of projects
  • Contribution to department OKRs

What You'll Have

Bachelor's degree in business, finance, or a related field.

5+ years of experience in revenue operations, with a focus on designing and building processes.

Proven track record of driving revenue growth through process optimization.

Strong analytical skills with the ability to translate data into actionable insights.

Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

Experience with Salesforce, Marketo, Gainsight, Looker, and other sales and marketing technology platforms.

Ability to thrive in a fast-paced, dynamic startup environment.

Why Join Us

At Wrapbook, creativity meets technology — and not just in the product.

Benefits

In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you'll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:
  • Unlimited Paid Time Off
  • Work from anywhere in Canada and USA
  • Health and Dental benefits
  • Up to $1500 towards IT set up for your home
  • Up to 2% matching RRSP / 401K
  • Learning and Development opportunities
  • Up to $50 USD/ $66.50 CAD towards Internet/Cell phone service

Our Pledge To Fostering An Inclusive And Safe Workplace

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Apply Now

Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly

Compensation Range: $92.5K - $144.4K

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