Shop - Product Operations, Feeds Recommendation

2 months ago


San Jose, California, United States TikTok Full time
Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.


The US e-commerce recommendation team is responsible for improving consumer/seller/creator experience via recommendations product to drive TikTok e-commerce business growth.

We are looking for experienced PSOs to identify business problems/opportunities in the US market and build innovative recommendation products to achieve ambitious business goals.

Responsibilities

  • Responsible for the Product Operation of TikTok Ecommerce feeds recommendation related products, including product request collection and evaluation, and making the gotomarket strategy of product iterations, aiming at efficiency enhancement;
  • Deeply dive into user requests, build insight into the pain points of sellers and creators, understand the operational demands from category teams, and make corresponding product strategies;
  • Work closely with category operational teams, product managers, the algorithm team and other teams to solve business problems, promote product optimization and iteration, and work on operation enablement and operational methodology.
Qualifications

Minimum Qualifications:

  • More than 3 years of experience in product strategy or product operation, with experience in the Ecommerce industry/LIVE industry/traffic strategy as a bonus;
  • Have a keen insight into user requests and strong data analysis ability, good at team communication and collaboration, strong selfmotivation, sense of responsibility, like challenges and aim for the highest;
  • Have experience in complex projects and be able to independently produce the strategy, land the projects, and review and recap.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.


TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $ $180444 annually.


Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.


Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.


We offer the following benefits to eligible employees:


We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.

As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.


Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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