Manager - Slot Performance

3 weeks ago


New York, New York, United States Bally's Atlantic City Full time
Identifies, researches, and develops opportunities for customer service improvements through introduction of new technology.
Compiles and analyzes data to make strategic recommendations to management to improve department operations and optimize slot machine performance and revenue through replacement of existing product, relocation of existing product or addition of new product.
Assists with the implementation of new products and modification to the casino floor plan.
Responsible for the repair/maintenance of slot machines and associated equipment
Reviews the mix of revenue share games to identify and implement optimal selection and cost reduction opportunities.
Oversees process to achieve accurate slot machine performance with respect to player rating and accounting data collection/reporting.
Develops and implements slot analysis procedures to monitor slot machine performance.
Monitors customer satisfaction regarding slot product/placement and makes recommendations for change.
Develops and maintains preventive maintenance schedule for slot machines and related equipment.
Reviews and analyzes monthly slot product financial reports for opportunities to replace existing products or relocate products to optimize slot machine performance and revenue.
Ensures compliance with all applicable, local, state, and federal building, fire, and regulatory codes.
Assists in developing long term business plans that support vision, philosophy, and competitive strategies.
Makes capital recommendations regarding slot machine and related equipment capital purchases.
Leads an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
Identifies compliance risks and take actions necessary to eliminate or minimize risks.
Champions, within the organization, a commitment to honesty, integrity, and responsible corporate behavior
Creates a compliance culture within the organization and fosters an environment where employees feel comfortable reporting potential violations or misconduct.
Other duties as assigned. Source: Hospitality Online

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