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Performance Optimization Manager

2 months ago

New York, New York, United States Worldwide Flight Services (WFS) Full time

Job Overview

The Performance Manager at Worldwide Flight Services (WFS) plays a crucial role in enhancing operational efficiency and service quality. This full-time, on-site position in Queens, NY, involves managing daily performance tasks, facilitating training initiatives, and overseeing budgeting processes.

Key Responsibilities

  • Oversee daily performance management activities to ensure optimal operations.
  • Develop and implement training programs to enhance staff capabilities.
  • Manage budgeting and financial planning to support operational goals.
  • Enhance communication strategies to foster collaboration across teams.
  • Analyze performance data to identify areas for improvement.

Qualifications

  • Proven analytical skills with experience in performance management.
  • Excellent communication abilities for effective teamwork.
  • Expertise in training development and execution.
  • Experience in financial management and budgeting.
  • Bachelor's degree in Business Administration, Aviation Management, or a related discipline.
  • Prior experience in the aviation sector is advantageous.
  • Strong capability to assess data and pinpoint performance enhancement opportunities.

Company Overview

Worldwide Flight Services (WFS), part of SATS Group, is a leading global provider of air cargo logistics, boasting over 40 years of expertise in aviation-related handling services. With a network of more than 210 cargo and ground handling stations across 24 countries, WFS serves over 270 clients worldwide, offering a comprehensive suite of services including cargo handling, baggage management, ramp operations, and passenger services, all while adhering to the highest safety and security standards.