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Field Account Representative

4 months ago

Downers Grove, Illinois, United States Grainger Businesses Full time

Work Location Type: Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

Determine and present the appropriate "Grainger Value Proposition" to each account and review how Grainger can add value and help with each account's purchasing needs.

You Will:

  • Create a territory plan that optimizes call routes, maximizes time in the field and ensure you are delivering a sales plan that meets performance targets
  • Maintain account and customer contact and record follow up details in Grainger's CRM.
  • Take a proactive approach to increasing sales with each account while using a wide array of available communication channels in order maximize their purchasing with Grainger through all of Grainger's sales / service channels.
  • Responsive to customers' real-time needs
  • Grow revenue to reported thresholds.
  • Achieve or exceed shared metrics of daily calls, customer face time minutes.
  • Report accurate information on overall results of customer interactions
  • Identify opportunities, negotiate sales; manage needs and cost requirements.
  • Report to the Field Sales Manager

You Have:

  • 1 or more years of sales experience.
  • High School Diploma or GED, two or four year degree.
  • A valid driver's license.
  • Ability to travel and have occasional overnights (dependent on territory).

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.