Business Operations Manager

4 weeks ago

Palo Alto, California, United States Insight Global Full time

Job Description

Hi all,

We are excited to announce a new opening for a Business Operations Manager. This role involves overseeing the operations of a large department with 100 or more staff members. Key responsibilities include financial management, budgeting, contract management, human resource planning, inventory management, purchasing, workflow and process management, and managing department-wide projects that may affect other departments or directorates. The Manager will also play a crucial role in strategic decision-making for project identification and selection. In collaboration with the department director, the Business Operations Manager will ensure that effective processes and tools are in place to maintain the daily operations of the assigned patient care department. Additionally, the Manager will be responsible for data collection and analysis to ensure the long-term sustainability of the department's functions.

Job Description Overview

The essential functions listed are representative examples of the work performed in this job classification. They are not intended to be an exhaustive list of all duties, tasks, and responsibilities. Employees may be required to perform additional duties as assigned. Contractors must comply with all Joint Commission Requirements, including but not limited to cultural diversity sensitivity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, ongoing education and training, communication, adherence to safety and quality programs, maintaining compliance with National Patient Safety Goals, and completing licensure and health screenings.

Collaborates with leadership and staff to improve operations and patient care quality.

Develops and maintains policies and procedures, ensuring compliance with external requirements.

Coordinates internal systems for correct coding and charge capture.

Analyzes trends in volume, revenue, cost, quality, productivity, and customer satisfaction.

Manages day-to-day operations, including budget preparation and space needs.

Establishes relationships with partners, oversees contracts, and ensures regulatory compliance.

Knowledge/Skills & Abilities

Effective communication at all organizational levels, including instructing, persuading, negotiating, and conflict resolution.

Establishing and maintaining relationships with diverse groups, both within and outside the organization.

Planning, organizing, motivating, mentoring, directing, and evaluating the work of others.

Independent planning, organizing, prioritizing, and meeting deadlines.

Conflict resolution, negotiation, and maintaining effective interpersonal relationships.

Budgeting, financial projections, and report writing.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Skills and Requirements

MINMUM QUALIFICATIONS -

Education Qualifications:

Bachelor's Degree or higher.

Experience:

Two (2) years of progressively responsible and directly related work experience

Someone with prior OR/ Surgery/ Interventional Platform/ Charge Coordination Business Ops experience would be very helpful, but not required. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to


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