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Business Operations Coordinator

2 months ago

Palo Alto, California, United States ThinkResults Marketing Full time

Position Overview: This part-time opportunity (potentially transitioning to full-time for the right candidate) involves supporting the CEO and Founder in executing a diverse array of organizational tasks and projects, spanning from administrative functions to strategic initiatives. The Business Operations Coordinator is chiefly responsible for ensuring the seamless operation of our agency on a daily basis. With a packed schedule of speaking engagements and events, client interactions, a global virtual team, and multiple publications, there are numerous elements to oversee at ThinkResults Marketing.

Key Responsibilities:

  • Collaborating with the CEO and Founder to coordinate various marketing and client initiatives, ensuring efficient daily operations.
  • Preparing reports and formatting documents in PowerPoint, Word, Excel, and other formats for client presentations.
  • Quality assurance of work produced by writers, designers, programmers, and other creative team members.
  • Assisting with the organization of numerous virtual events, including weekly, monthly, and major annual client events.
  • Maintaining and updating the company website.
  • Conducting outreach for podcasts and other promotional activities.
  • Supporting financial and HR processes, ensuring all stakeholders are informed regarding timelines and payment schedules.
  • Developing effective processes and procedures to guarantee client satisfaction and employee engagement.
  • Creating lists for direct mail campaigns and updating the company contact database.
  • Maintaining open communication with all internal resources and clients to convey clear, concise, and timely information.

Required Skills:

  • Ability to thrive under pressure and meet tight deadlines.
  • Maintaining discretion at all times.
  • Exceptional verbal and written communication skills, comfortable interacting with diverse individuals.
  • Proficiency in Excel, PowerPoint, Word, and email; familiarity with Google products and SaaS platforms is advantageous.
  • Experience with WordPress and InDesign is a plus.
  • Strong understanding of the latest technologies and their effective application.
  • A collaborative team player capable of meeting or exceeding team objectives.
  • Self-motivated, confident, energetic, and creative.
  • Ability to ask questions and manage upwards effectively is essential.
  • A sense of humor is appreciated.

Qualifications:

  • A minimum of 5 years of experience in a significant company or organization.

What We Offer:

  • A flexible work environment that promotes productivity.
  • A supportive team to collaborate with and learn from, including industry leaders.
  • A consistent flow of engaging and challenging assignments within a top-tier marketing agency.
  • Commitment to your professional growth and development.
  • A part-time role suitable for individuals looking to re-enter the workforce or seeking a non-full-time position, with potential for full-time employment.
  • Compensation that reflects experience.

Application Process: Interested candidates are encouraged to submit their resume along with a cover letter detailing their interest in the position and what makes them a suitable fit for this role.