![ARK Distributing](https://media.trabajo.org/img/noimg.jpg)
Customer Service Consultant
4 weeks ago
We are actively looking for a Customer Service Consultant to join our company. In this role, you will be responsible for communicating with customers to identify their needs, inquiries, and complaints, providing effective solutions, and offering assistance and explanations about the company's products and services. You will take orders from customers, process bills and transactions, and maintain accurate records of customer interactions and complaints.
Your job will also involve analyzing and improving the effectiveness and productivity of customer service practices, ensuring compliance with the company's rules and regulations, and participating in market research. Ultimately, you will ensure customer satisfaction by resolving their issues and providing assistance with daily buying and sales transactions.
To be competent for this position, you should be able to provide immaculate customer service and have exceptional communication, problem-solving, and adaptability skills.
Customer Service Consultant Duties & Responsibilities:
- Communicate with customers to identify their needs, requirements, and concerns
- Analyze and improve the effectiveness of customer service practices
- Answer phone calls and respond to emails to resolve issues and provide explanations and assistance
- Take orders from customers, explain the features of products and services, process bills and payments
- Collect personal details from customers and maintain accurate records of customer interactions and complaints
- Ensure compliance with the company's rules, regulations, and principles
- Provide immaculate customer service to ensure customer satisfaction
- Assist customers with daily buying and sales transactions
- Participate in market research and the preparation of marketing materials
- Identify, research, and provide solutions for product and service issues
- Provide technical support and resolve technical issues
- Timely respond to customer inquiries, assess issues, and provide solutions
Customer Service Consultant Requirements:
- High school diploma or GED
- Associate's or Bachelor's degree in business administration, customer service management, or a related field is advantageous
- Prior working experience in customer service is mandatory
- Great data entry and computer skills
- Solid understanding of basic customer service principles and methods
- Exceptional communication and customer service skills
- Strong and effective problem-solving
- Adaptability and patience
- Excellent time management
ARK Distributing is actively recruiting, so don't delay
-
Customer Care Associate
1 week ago
Des Moines, Iowa, United States Service Legends Full timePosition OverviewThe Customer Service Representative plays a crucial role in managing incoming client inquiries and organizing service appointments.This role also involves making outbound calls to both club members and non-club members to ensure that a minimum of three calls are conducted daily for each technician.Key ResponsibilitiesHandle an average of 90...
-
Service Coordination Representative
1 week ago
Des Moines, Iowa, United States Service Legends Full timePosition OverviewThe Customer Service Representative plays a vital role in managing client interactions through various communication channels. This position is primarily focused on handling incoming service inquiries and organizing appointments effectively.Key ResponsibilitiesManage a high volume of client calls, averaging around 90 calls daily, both...
-
Customer Service Manager
8 hours ago
Des Moines, Iowa, United States Pearson Lanka Full timeJob Summary:The Customer Service Manager will be responsible for leading a team of customer support agents in providing exceptional service to our customers. This role will involve managing and developing a team of customer support agents, ensuring that they have the necessary skills and knowledge to provide high-quality service to our customers.Key...
-
Customer Service Champion
3 days ago
Des Moines, Iowa, United States Hertz Full timeHertz is seeking a Customer Experience Specialist to join our team! In this role, you will be the face of Hertz, providing exceptional customer service and ensuring a positive experience for every guest. You'll play a vital role in building lasting relationships and driving customer satisfaction. Responsibilities: Deliver Outstanding Service: Resolve...
-
Receptionist - Customer Service
2 days ago
Des Moines, Iowa, United States free-classifieds-usa Full time****Receptionist - Customer Service - Part Time**** Price: Check with seller ****Live Fully at Free Classifieds USA - A Leader in Online Job Listings**** At **Free Classifieds USA**, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. **We are currently hiring a Receptionist -...
-
Senior Integration Consultant
1 week ago
Des Moines, Iowa, United States UKG (Ultimate Kronos Group) Full timeSenior Integration ConsultantGeneral InformationReference Number:Travel Requirements:Up to 25%Employment Type:Regular-Full TimeWork Location:USA - RemoteCompany OverviewAt UKG, our mission is centered around people. Our solutions for HR, payroll, and workforce management empower organizations to achieve better outcomes for everyone involved. Our team...
-
Customer Service Specialist
1 week ago
Des Moines, Iowa, United States Fortune Brands & Security, Inc. Full timeCustomer Service SpecialistCompany OverviewFortune Brands & Security, Inc. is dedicated to providing a diverse range of cabinetry solutions that cater to various budgets and lifestyles. With a robust presence across North America and a talented workforce of nearly 13,000 individuals, we are committed to helping our customers create inviting and comfortable...
-
Financial Solutions Consultant
1 week ago
Des Moines, Iowa, United States OneMain Financial Full timeAt OneMain Financial, our Financial Solutions Consultants play a vital role in assisting clients – understanding their requirements and providing access to approachable, swift, and cost-effective financing for various life needs. The Financial Solutions Consultant will gain insights into the lending and servicing industry at OneMain, paving the way for...
-
Customer Service Associate
1 week ago
Des Moines, Iowa, United States Wingstop Full timeJoin the Wingstop FamilyAt Wingstop, we are dedicated to providing an exceptional flavor experience to our customers. Our menu is crafted with fresh, high-quality ingredients, featuring our signature wings, hand-cut seasoned fries, and a variety of delectable sides. If you have a passion for flavor and customer service, Wingstop is the perfect place for...
-
Retail Sales Consultant
1 week ago
Des Moines, Iowa, United States Bath & Body Works Full timePosition OverviewJoin our dynamic team at Bath & Body Works as a Retail Sales Consultant. We pride ourselves on fostering an inclusive retail atmosphere powered by enthusiastic team members. As a leading fragrance retailer, we have consistently achieved growth and innovation in the industry.Your RoleAs a Retail Sales Consultant, you will serve as the primary...
-
Customer Service Representative
5 days ago
Des Moines, Iowa, United States Community State Bank Full timeJob Summary:Community State Bank is seeking a highly skilled and customer-focused individual to join our team as a Teller. This role is responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and processing transactions in a timely and accurate manner.Key Responsibilities:Process transactions,...
-
Customer Service Cashier
3 days ago
Des Moines, Iowa, United States Charles Gabus Ford Full timeCompany Name: Charles Gabus FordPosition: Part-Time CashierAbout Us:At Charles Gabus Ford, we are on the lookout for dedicated individuals to join our expanding team. As Iowa's largest Ford dealership, we have proudly served our community for over 66 years. Our commitment to exceptional customer service drives us to seek out talented team members who share...
-
Customer Service Representative
3 weeks ago
Des Moines, Iowa, United States XPO Full timeWhat you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal...
-
Customer Service Representative
10 hours ago
Des Moines, Iowa, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Floorcovering Sales Coordinator. In this role, you will be responsible for providing exceptional customer service and sales support to our wholesale customers.Key ResponsibilitiesDevelop and maintain strong relationships with wholesale customers to...
-
Customer Service Representative
5 days ago
Des Moines, Iowa, United States Community State Bank Full timeJob Summary:Community State Bank is seeking a highly skilled and customer-focused individual to join our team as a Teller. This role is responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and processing transactions in a timely and accurate manner.Key Responsibilities:Process transactions,...
-
Customer Service Representative
7 minutes ago
Des Moines, Iowa, United States Kum & Go, LC Full timeAbout Kum & Go, LCKum & Go, LC is a leading convenience store chain that values its customers and employees. As a Store Associate, you will be the face of our company, providing excellent customer service and creating a positive shopping experience.Key ResponsibilitiesEngage with customers to provide exceptional service and build strong relationshipsWork...
-
Resident Relocation Consultant
1 week ago
Des Moines, Iowa, United States BH Management Services, LLC Full timePosition Overview Experience Level: Mid-Level Remote Work: Fully Remote Employment Type: Full Time, 30-40 hours weekly Compensation: $46,600.00 annually About Us Company BackgroundBH Management Services, LLC is a leading multifamily property owner and operator with headquarters in Des Moines and Dallas. We prioritize our workforce, believing that trust...
-
Customer Service Associate
1 week ago
Des Moines, Iowa, United States Maverik Full timeCompensation: $15.00/hr with opportunities for advancement. Work Schedule: Monday - Friday Shift: 3:30 am - 11:30 am As a valued member of the Maverik team, you will serve as the welcoming face and primary point of interaction for our customers. Your role will involve: Providing exceptional customer service and support.Assisting customers with their needs...
-
Roofing Sales Consultant
1 week ago
Des Moines, Iowa, United States Encompass Builders Full timeEncompass Builders - Sales Consultant Job OverviewEncompass Builders stands as a distinguished entity in the General Contracting sector, providing a diverse array of services across various metropolitan regions. Our offerings encompass advanced drone technology evaluations, storm recovery, window replacements, siding, and roofing solutions, all designed to...
-
Customer - Food Service
4 weeks ago
Des Moines, Iowa, United States Kwik Trip Inc Full timeAlready a Kwik Trip Coworker? Follow this link to apply: Location: Kwik Star 1086 Minimum Starting Pay: $16.00 Shift: Variable Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food service experience in...