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Customer Service Representative

2 months ago

Des Moines, Iowa, United States Community State Bank Full time

Job Summary:

Community State Bank is seeking a highly skilled and customer-focused individual to join our team as a Teller. This role is responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and processing transactions in a timely and accurate manner.

Key Responsibilities:

  • Process transactions, including deposits, withdrawals, and transfers, in accordance with established policies and procedures.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Build and maintain strong relationships with clients, understanding their financial needs and providing personalized solutions.
  • Work collaboratively with other team members to achieve business objectives and improve customer satisfaction.
  • Stay up-to-date with banking products and services, making recommendations to clients as needed.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1-2 years of customer service or banking experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy in handling cash and financial transactions.

What We Offer:

  • A competitive salary and benefits package, including health, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Pre-Employment Requirements:

  • Pre-employment credit check.
  • Criminal background check.
  • Drug screen.