GUCCI Business Training Manager
1 month ago
Role Mission
Based in New York, the Gucci Business Training Manager - Northeast will be focused on the selling ceremony and behaviors training, executing, and implementing learning strategies based on corporate directives, implementing instructor-led and eLearning training courses within the Northeast market. The Business Training Manager will be responsible for performing assessments to identify training needs within the region and will work with the Senior Vice President of North America Retail, Market Director, Director of Training, and regional training team to develop comprehensive solutions. This role will collaborate with various departments to measure the success of the training initiatives and determining the value to the overall brand objectives.
Key Accountabilities
Support training strategies within the Northeast market with a focus on improving KPI's and ensuring a consistent client experienceExecute training activities as directed by the Senior Vice President of North America Retail and Director of Retail TrainingFacilitate monthly district training calls, contributing to content developmentCreate training decks for morning briefings and activitiesManage Store Trainers in the Northeast marketCoach and train sales associates through on-the-floor observation, providing feedback, and exemplifying the luxury service experience
Key Requirements
Bachelor's Degree from an accredited four-year college or university preferredMinimum of five years' experience in a formalized training position with retail storesAdditional experience in a client-facing role at a retail setting is desirableLuxury retail experience is preferredExperience planning and managing both small and large-scale training events, with flawless follow-through and executionMust be able to manage and work within travel budgetStrong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)Up to 30-40% travel required throughout the Northeast
Key Values for Ways of Working
Our values define who we are, what we stand for and how we act towards one another. We consider these our commitment to develop a stronger organization:
We Are Inclusive
We believe that diversity in thought, background and skills enhances our capacity to create, collaborate and problem solve.
We Are Respectful
We believe that all people are worthy and deserving of being seen and heard, using kindness as the power to transform every room we walk into.
We Are Responsible
We believe that personal and professional growth thrives at the intersection of thoughtfulness and accountability.
We Are Trustworthy
We believe that honesty, transparency, and integrity are the foundations for everything we do (essential to sustaining healthy, long-lasting relationships).
Key Behaviors to Amplify What We Do
Explore
Considerate Thinker
Sees the big picture and understands how own actions and decisions impact others and the organization as a whole.
Solutions Developer
Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions.
Deliver
Accountable Achiever
Actively gets things done, raising the bar for performance, and taking accountability for own actions.
Agile Advocate
Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals.
Connect
Connection Builder
Builds trust-based relationships across boundaries and encourages collaborationAdapts own style to communicate impactfully.
People Enabler
Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person's uniqueness.
Build
Continuous Learner
Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort.
Talent Builder
Provides constructive and on-going feedback, coaches and helps others to achieve their full potential.
Work Authorization
Qualified candidates must have the proper work authorization to work in the United States
Accessibility
Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at .
When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.
Salary Range - New York City
For individuals assigned and/or hired to work in New York City, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.
A reasonable estimate of the current base salary range is $100,000 to $135,000.
EOE M/D/F/V
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