Security Emergency Department Specialist

1 month ago


Redwood City, California, United States Allied Universal Full time

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

As a Emergency Department Specialist you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. An Emergency Department Specialist (EDS) provides continuous and uninterrupted observation of patients who have been identified by licensed hospital staff to have behavioral health challenges and need to be observed for patient and staff safety. The EDS is responsible for responding to all emergencies and ensuring a safe environment of care for patients, hospital staff, and fellow officers.

Responsibilities:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Administer hands-on security interventions (i.e physical restraints)
  • Monitor and reporting behavioral health patients.
  • Follow mandated overtime/holdover protocols (as needed)

Minimum Requirements:

  • Be able to be fully clean shaven (if applicable)
  • Be free of visible tattoos on areas of the body that are not covered by standard work attire; tattoos on the face, neck, hands, or any visible body part must be absent or easily concealable.
  • Be free of visible piercings, including facial piercings, during work hours; piercings that can be easily removed are acceptable.
  • Be able to stand and walk for extended periods, as the nature of the job may involve continuous periods of standing and walking.
  • Must have at least 6 months of Private Security experience.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver's license will be required for driving positions only
  • High school diploma or equivalent, or 5 years of verifiable work experience in any field
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Post offer, must be able to successfully complete the training requirement and obtain a Management of Assaultive Behavior certification as complete Advanced Emergency Department training
  • Prior work experience involving dealing with customers, troubleshooting, and/or managing stressful situations
  • Excellent oral and written communication skills; able to write informatively, clearly, and accurately
  • Must be able to work independently with little to no direct supervision
  • Strong organizational and decision-making skills; must be able to assess and evaluate situations effectively

Preferred Qualifications:

  • Previous involvement in Security, Healthcare, Law Enforcement, Military, and/or Correctional sectors is desirable.

Perks and Benefits:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

PPO#14417

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .

Job ID:

Location: United States-California-Redwood City

Job Category: Security Officer




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