Field Service Representative

2 months ago


Chicago, Illinois, United States ATS Automation Full time
Overview

ATS' Global Services team is a dynamic, change-leading team that drives the delivery of value-driven Services to our customers worldwide.

Services is a growing component of the overall delivery of value to ATS' customers globally and offers an opportunity for an opportunistic individual to create a well-defined offer structure of high-value service solutions to drive ongoing value.

ATS Automation Global Services is seeking an ambitious Field Service Representative who enjoys traveling, new experiences, and learning opportunities. This role is incredibly important, providing value added services to our customers through the delivery of onsite/remote technical support.

Responsibilities

  • Program and develop control systems using PLC's (Rockwell), PC's (Ignition, etc), servo drives, robots (Fanuc Epson), and other specialized controllers specific to customer requirements utilizing ATS programming structure.
  • Troubleshoot controls and electrical equipment at the customer's facility; execute the necessary adjustments to bring equipment up to running status.
/

  • Make programming changes online for retrofitting or upgrading equipment.
  • Report and correct abnormal equipment conditions and inaccurate actions by customer staff.
  • Ensure alignment of customer objectives with on site work plan.
  • Review/suggest additional tools or equipment to better operate or maintain customer equipment.
  • Make recommendations to repair/replace only items that require repair/replacement.
  • When assigned as a project lead, lead on site team and communicate with customer and ATS Project Manager.
  • Operate machinery to demonstrate equipment operation and analyze malfunctions.
  • Supervise operators and maintenance workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
  • Consult with engineering personnel to resolve uncommon problems in system operation and maintenance.
  • Troubleshoot & adjust mechanical/electrical/controls equipment.
  • Coordinate third party vendors and assist to resolve technical issues.
  • Complete detailed Service Report for the services provided on a daily/weekly basis.
  • Resolve customer issues through follow up communication.
  • This is a customer facing role where soft skills are just as important as your programming abilities.
Communicate with internal and external customers to understand needs and support resources and solutions accordingly.

  • Travel to both domestic and international customer locations for long and short term support.
  • Follow customer's plant and safety regulations while at their facility.
  • Advise management on customer satisfaction and product performance; make suggestions for product improvements.
  • Must have experience with Robots (ABB, Fanuc, Epson) and Vision (SICK) systems.
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
Qualifications

  • A post secondary diploma or degree specializing in Programming and Engineering.
-5+ years of experience in a hands-on automation/controls environment.
-5+ years of experience programming Programmable Logic Controllers (PLC), and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software.

  • Database/Robot/Vision experience is preferred.
  • Well versed in pneumatic, electrical, and multiple controls systems.
  • Aptitude to read drawings, reference manuals & assembly system instruction guides.
  • Ability to troubleshoot electrical panels and mechanical mechanisms, interpret mechanical drawings, electrical & pneumatic schematics.
  • Familiar with NEC & NFPA 79 & international electrical standards.
  • Capable of setting up Servos, VFD's, remote I/O, Ethernet & Profibus networks as well as other electronic controls equipment.
  • Experience in working directly with internal and external customers to resolve problems.
  • Proficient with Microsoft Word & Excel.
  • Ability to read, speak, write, & understand English in a professional manner.
  • Ability to work effectively in a fast paced environment.
  • Excellent interpersonal & communication skills.
  • Ability and willingness to travel up to 85%
  • Must have valid Passport.
  • Must be eligible and able to travel domestically & internationally within 30 days from hire date, as this is an essential job function.


  • Chicago, Illinois, United States Workforce Recruiter Full time

    We are looking for candidates with experience in commercial laundry for a Field Service Sales Representative position with a dynamic organization that specializes in manufacturing and supplying industrial laundry chemicals for clients in the linen and uniform service sectors. Position Overview: This remote and travel-based role requires working within a...


  • Chicago, Illinois, United States Doosan Bobcat North America Full time

    Position Overview:At Doosan Bobcat, our achievements are driven by our dedicated workforce. Through a collaborative culture and a unified global team, we strive to deliver exceptional products and services to our clients, contributing positively to the world. Location: ChicagoJob InformationAs a Forklift Product Support Field Representative, you will be...


  • Chicago, Illinois, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery,treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial...


  • Chicago, Illinois, United States Veolia Water Technologies & Solutions Full time

    Company DescriptionCompany DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery,treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal...


  • Chicago, Illinois, United States Doosan Bobcat Full time

    Position OverviewThe role of the Product Support Field Representative involves delivering exceptional product and technical assistance for forklift trucks manufactured by the company. This position is crucial for fostering growth within National Accounts service divisions, performing warranty assessments, and troubleshooting in the field.Key...


  • Chicago, Illinois, United States RemX | The Workforce Experts Full time

    Compensation and Benefits** Hourly rate between $38 and $45, with overtime opportunities, per diem, comprehensive benefits, and extensive training provided.About the Opportunity** This position is ideal for a seasoned Field Service Engineer or Technician seeking a reliable and expanding organization that offers consistent work and avenues for career...


  • Chicago, Illinois, United States FASTSIGNS #104501 Full time

    Job OverviewFASTSIGNS #104501 is seeking a dedicated Field Sales Representative to contribute to our success in the dynamic sign and graphics sector. This role presents an exciting opportunity to engage with a diverse range of businesses, each requiring innovative signage solutions.Key ResponsibilitiesEngage with clients across various sectors to deliver...


  • Chicago, Illinois, United States Life Fitness Full time

    Join us as we empower the world to work out, creating healthier lives together.About the Opportunity:PRIMARY RESPONSIBILITIESThe Regional Manager will coordinate the activities and responsibilities of Field Service Technicians, Independent Service Operators (ISO), and field support roles within a specified region to ensure that all Field Technicians meet the...


  • Chicago, Illinois, United States Field Museum Full time

    Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.The Field Museum's Keller Science Action Center translates museum science and expertise into demonstrable results for conservation and quality of life. The Keller Science Action Center's conservation efforts are...


  • Chicago, Illinois, United States Danaher Corporation Full time

    About UsFor over 170 years, Leica Microsystems has been at the forefront of innovation, delivering exceptional optical and digital solutions. As a prominent player in the industry, we are committed to continuous enhancement to delight our clients and foster an outstanding work environment for our team members. Our culture is built on customer focus,...


  • Chicago, Illinois, United States Field Museum Full time

    Position OverviewOur Commitment: Since its inception, our organization has dedicated itself to bridging the gap between individuals and the rich tapestry of natural history and cultural heritage.This is a full-time role, focused on supporting the deinstallation of exhibition halls and the preparation of new displays. The selected candidate will collaborate...


  • Chicago, Illinois, United States Client Full time

    Field Service Technician - Medical equipment $28ph - $34ph + Company vehicle + Specialist Training + Progression + Excellent Benefits & Healthcare planRemote based in: Chicago metro areaAre you a Field Service Technician with experience working on any medical equipment, looking to work for a market leading organization offering specialist on the job training...


  • Chicago, Illinois, United States Client Full time

    Field Service Technician / Mechanic (New industry training)$27ph - $32ph + Company vehicle + Specialist Training + Overtime + Progression + Excellent Benefits & Healthcare planRemote based in: Chicago metro areaAre you a Field Technician or Mechanic with any mechanical maintenance experience, looking to work for a market leading organization offering...


  • Chicago, Illinois, United States Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Field Service Engineer

    3 months ago


    Chicago, Illinois, United States Philips Full time

    Job TitleField Service Engineer - CT/MRI (Remote/Travel: Chicago, IL)Job DescriptionField Service Engineer – CT/MRI (Remote/Travel: Chicago, IL)Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and...


  • Chicago, Illinois, United States Norfolk Southern Corp. Full time

    Requisition 37686: Field Safety Representative- Chicago, IL A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a completed job application to give you the best opportunity to be considered. A complete...


  • Chicago, Illinois, United States Vending Coast LLC Full time

    Job OverviewAre you a skilled Field Technician with expertise in hardware troubleshooting and installation? Vending Coast LLC is seeking an experienced professional to enhance our IT Team, specializing in B2B vending, POS, and coin-operated machines.Bilingual candidates in Spanish will be prioritized.The Field Service Technician will play a crucial role in...


  • Chicago, Illinois, United States Greg Jareczek Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and...


  • Chicago, Illinois, United States Luminator Technology Group Full time

    Job OverviewLuminator Technology Group stands at the forefront of technology solutions that enhance intelligence, safety, and efficiency within public transit systems. With a comprehensive range of hardware and software offerings, we operate globally while maintaining a commitment to customer satisfaction, serving clients in over 85 countries and employing...


  • Chicago, Illinois, United States Vending Coast LLC Full time

    Job OverviewAre you a skilled Field Technician with expertise in hardware troubleshooting and installation? If so, we have an exciting opportunity for you with Vending Coast LLC, a leading provider of B2B vending and POS solutions.The Field Service Technician will play a crucial role in delivering on-site client installations, repairs, and maintenance of our...