Customer Service Representative

1 week ago


Chicago, Illinois, United States Greg Jareczek Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their financial goals.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Use a customer-focused, needs-based approach to educate customers about insurance and financial services options.
  • Develop and implement strategies to identify customer needs and provide solutions that meet those needs.
  • Work closely with our team to develop and implement marketing campaigns to promote our services and products.
  • Provide exceptional customer service and support, responding to customer inquiries and resolving any issues in a timely and professional manner.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • High school diploma or equivalent required; degree in business, marketing, or a related field preferred.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for professional growth and development.

About Our Agency:

Greg Jareczek - State Farm Agent is a dynamic and growing insurance and financial services agency located in the Lakeview Neighborhood. We are committed to providing exceptional service and support to our customers, and we are seeking a highly motivated and customer-focused individual to join our team.



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