Logistics Manager

1 month ago

Seattle, Washington, United States Thistle Full time

About the Role:

Reporting directly to the Director of Logistics, the Logistics Manager is responsible for developing and managing all successful direct-to-consumer delivery in our Pacific Northwest Region, consisting of Portland, OR, and Seattle, WA.

This role requires a strong self-starter with real-world working experience in fulfillment, departmental, and people management. This position oversees, trains, and develops a team that includes Supervisors, Dispatchers, and Delivery Drivers. This role works in collaboration with cross-functional business partners to ensure alignment of expectations and initiation of new protocols.

How you'll make a difference:

  • Strategically plan and manage the region's Logistics team and functions, ensuring successful operations
  • Work in collaboration with the Production and Warehouse teams to ensure continuous process improvement and success in all Logistics departmental functions including delivery windows and fulfillment
  • Work in collaboration with Talent Acquisition and People Operations to facilitate recruitment processes, onboarding, and orientation for new team members with a focus on retention
  • Develop and coach departmental Dispatchers and Logistics Supervisors to continuously improve team performance
  • Identify equipment and team needs, and ensure quick communication to escalate and solve
  • Oversee facility management, which includes service and vendor management, as well as coordinating maintenance and other required work for a given facility.
  • Must be willing to get your hands dirty, work alongside the team, and prioritize against tight deadlines
  • Maintain and adhere to OSHA and Food Safety compliance
  • Commit to workplace safety and ensuring safe business practices for employees and customers
  • Promote a 100% mentality, building a team that is focused on continuous improvement in both process and outcome

Who you are:

  • Bachelor's Degree preferred, High School Diploma required
  • Minimum 2+ years of related Logistics management experience, ideally with working knowledge of last-mile delivery operations
  • Experience with and understanding of company expansion efforts from a holistic growth perspective preferred
  • A tech-savvy approach and comfortability and proficiency using multiple platforms, including G-Suite, Slack, Dispatch & Routing Software
  • Excellent communication and interpersonal skills; must be a team player and interested in continuously developing leadership skills
  • A dynamic personality & maintains grace under pressure
  • Basic mechanical skills to make emergency repairs and/or manage maintenance of facilities
  • Strong organizational, multitasking, and communication skills
  • A deadline-driven approach while maintaining attention to detail and quality of service

Get to Know Thistle

Thistle was founded in 2013 with a mission to make it easy to get and stay healthy while improving the sustainability of our food system. We deliver delicious, ready-to-eat plant-forward meals, snacks, and cold press juices to our customers' doorsteps to empower our customers to improve personal and planetary health by eating more plants. To date we've delivered over 20 million nourishing meals to customers across the West and East Coast and we're just getting started The San Francisco Business Times named us one of the Top 100 Fastest Growing Private Companies in the Bay Area in 2023.Inc. awarded us Best in Business in 2022 among companies that "go above and beyond" in both food and sustainability sectors, and recognized us in the 2024 Inc. Regionals list of the fastest-growing companies in America by region.

We are mission-driven and share a growth mindset. Our values guide our approach to crafting our healthy products, solving problems, and working collaboratively. As a Thistler, you'll help transform the health of people and the planet by living our core values every day.

Be Human: We're always willing to learn and aim to empower the people around us.

Think Bigger: We're here to do more today than we did yesterday, and we figure it out together.

Build the Future: We tackle every day with the positive attitude of someone who can see the future and knows how bright it is.

Make a Lot with a Little: We get creative and look for ways our resources can take us as far as possible.

Lead with Purpose: Our mission guides our decisions and gives our work meaning.

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