Manager, SMB Inside Sales

2 months ago


Other US Location Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Manager, Inside Sales

The Manager drives performance by effectively managing the team toward meeting and/or exceeding monthly objectives This position provides leadership to your Inside Sales team focusing on individual sales productivity and meeting established revenue quotas, goals and objectives.

Responsibilities:

  • Coaching and Developing individuals providing written/verbal coaching and mentoring on a daily basis
  • Collect data, analyze information, and provide feedback to Inside Sales Reps to increase performance, skill sets, and overall productivity
  • Manage and provide leadership to your Inside Sales team focusing on individual sales productivity and meeting established Revenue quotas, goals and objectives.
  • Be accountable for quota achievement on a daily, weekly, and monthly basis
  • Communicate with the key Sales constituents (Sales VPs, Managers, Reps and MarCom managers) on a regular basis
  • Motivate Inside Sales Reps according to their individual motivational factors
  • Effectively communicate and role model effective sales tactics, strategies, and closing skills
  • Perform on time annual performance appraisals for all sales personnel and administer performance improvement plans for sales personnel with less than acceptable performance

Key Skills, Requirements and Competencies:

  • Minimum of 5 years of direct Sales Management experience in the services based industry or equivalent
  • The ideal applicant will have current experience in Inside Sales
  • Experience developing effective business relationships with all levels of internal and external client management
  • Must possess, strong oral, written, presentation, and interpersonal skills and possess characteristics that demonstrate ethical professionalism, assertiveness as a "doer", always "selling", adapts quickly to change, and as a catalyst influencing others
  • Must be able to organize and manage sales campaigns that may include various cross functional support from operations and/or marketing
  • Proven ability to close (history of exceeding quota)
  • Proficient with oral and written communication
  • Goal setting (career / personal)
  • Successful adapting to change
  • Demonstrates professionalism
  • Effective time & prioritization management
  • Sells beyond product / service to offering solutions
  • Knowledge of the Small /Midsize Business segment
  • Ability to demonstrate creative thinking
  • 10% Travel focused on training, and meetings

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies
  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
  • to complete required training within the allotted time frame

Reasonably expected salary range: $76, $102, commissions.

Category: Sales



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