Technical Support Specialist
6 days ago
Position: Tech Support Specialist
Location: On-site - North Chelmsford, MA
Compensation: $70k - $80k
**PLUS FULL BENEFITS and GREAT WORK CULTURE**
Overview:
We are seeking a dynamic and self-motivated Tech Support Specialist to join our team in North Chelmsford, MA. The ideal candidate will have excellent organizational and communication skills, with the ability to manage deadlines and expectations effectively. You will be joining a leading developer of digital recording technology for government venues, and play a critical role in ensuring high-quality customer support and technical service.
What We Offer:
- A supportive and excellent work environment.
- Convenient North Chelmsford location.
- Competitive salary ranging from $70k to $80k.
- Comprehensive benefits package, including health and dental insurance, and a 401K plan.
Key Responsibilities:
- Conduct site visits across Massachusetts to support system installations.
- Configure Dell and HP servers and workstations to operate digital audio/video recording systems, including network and database components.
- Perform quality assurance checks on system installations.
- Install both hardware and software at customer locations.
- Document site visits and support issues thoroughly.
- Provide training to both technical and non-technical end users on system operations.
- Offer high-level support to customers both in-house and onsite, including via phone and remote connections.
- Troubleshoot customer technical issues and escalate to the support team when necessary.
Minimum Requirements:
- Proficiency with the latest versions of Windows Server and MS SQL 2005/2008, including troubleshooting.
- Strong ability to multi-task and manage projects from start to finish.
- Attention to detail with strong follow-up skills and sound judgment.
- Knowledge of networking, including TCP/IP and DNS.
- Strong written and verbal communication skills.
- Excellent troubleshooting and diagnostic abilities.
- Dell-certified tech with A+ certification is highly desired.
- Knowledge of audio/video signal flow is a plus.
- Ability to travel frequently within Massachusetts, with occasional overnight stays.
- Must be able to pass intensive background checks through agencies such as the FBI, GSA, and Interpol.
- Ability to obtain a valid passport.
To Apply:
If you meet the above requirements and are excited about joining a leading company in digital recording technology, contact our recruiters at info@instrideagency.com for further details.
-
Technical Support Specialist
5 days ago
Chelmsford, United States InStride Staffing Agency Full timePosition: Tech Support SpecialistLocation: On-site - North Chelmsford, MACompensation: $70k - $80k **PLUS FULL BENEFITS and GREAT WORK CULTURE!**Overview:We are seeking a dynamic and self-motivated Tech Support Specialist to join our team in North Chelmsford, MA. The ideal candidate will have excellent organizational and communication skills, with the...
-
Technical Support Services Manager
6 days ago
Chelmsford, Massachusetts, United States ZOLL Resuscitation Full timeJob SummaryThe Senior End User Services Specialist is a key member of the End User Services team in the ZOLL Resuscitation Global IT Technology Services organization. This role is responsible for providing comprehensive end user service support to internal customers, addressing technical issues, and improving the overall user experience.Key...
-
Senior Configuration Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Dansources Technical Services Full timeJob OverviewDansources Technical Services is seeking a Senior Configuration Specialist to enhance our operational capabilities.The Senior Configuration Specialist will engage with leading design professionals in a collaborative environment.This pivotal role will focus on managing product revision control, ensuring that all changes are meticulously tracked to...
-
Technical Support Escalation Analyst
2 weeks ago
Chelmsford, Massachusetts, United States firstPRO, Inc Full timefirstPRO, Inc. is currently seeking candidates for the role of Application Support Escalation Specialist. This position is designed for individuals who excel in troubleshooting and resolving intricate challenges related to the company's software applications and products. This is a permanent, direct-hire opportunity that includes benefits and a flexible...
-
Technical Support Representative I
4 days ago
Chelmsford, United States Phantom Staffing Full timeJob SummaryThe Technical Support Associate is responsible for tier 1 customer and Sales Team Support.Essential FunctionsProvide tier I technical support functions including but not limited to:Provide support for technical and clinical Inquiries related to products via telephone EMail and/or Fax on a daily basisFollow up to inquiries and ensures satisfactory...
-
Precision Assembler
1 week ago
Chelmsford, Massachusetts, United States Dansources Technical Services Full timePrecision Assembler - Laser Welding SpecialistWe are in search of a proficient Laser Welding Specialist to join our team at Dansources Technical Services. This role entails the operation of advanced laser welding machinery, executing hermetic sealing for microelectronic assemblies, and diagnosing assemblies that fail to meet leak test standards. The ideal...
-
Senior End User Support Specialist
1 week ago
Chelmsford, United States ZOLL Resuscitation Full timeCorporate, ZOLLMED.com At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory...
-
Tech Support Specialist
2 weeks ago
North Chelmsford, United States InStride Staffing Full time $70,000 - $80,000Job DescriptionJob DescriptionTech Support Specialist$70-80kOn-site - North Chelmsford, MAWe are hiring a Tech Support Specialist in North Chelmsford, MA. We’re looking for a dynamic, self-starter with excellent organizational and communication skills to handle day-to-day tasks professionally. The ideal candidate will be able to effectively manage...
-
Technical Escalation Analyst
2 weeks ago
Chelmsford, Massachusetts, United States firstPRO, Inc Full timePosition OverviewThis position plays a crucial role in facilitating the escalation process within the Data Support division for CodeData applications. The Application Escalation Support Specialist is responsible for assisting in the diagnosis and resolution of intricate issues under the mentorship of experienced personnel. This role necessitates close...
-
Technical Documentation Specialist
7 days ago
Chelmsford, Massachusetts, United States PGS Worldwide, LLC Full timeJob DescriptionPGS Worldwide, LLC is seeking a skilled Configuration Management Analyst to support ongoing projects for a leading Aerospace company. This is an initial 12-month contract-to-hire opportunity.Job Summary:The Configuration Management Analyst will have the opportunity to design, develop, and support documentation traceability efforts across our...
-
Technical Sales Engineer
6 days ago
Chelmsford, Massachusetts, United States Gustavo Preston Company Full timeAbout the RoleWe are seeking a highly skilled and experienced After Market Field Service Specialist to join our team at Gustavo Preston Company. As a key member of our Aftermarket Sales team, you will play a critical role in supporting our customers and driving business growth.Key ResponsibilitiesCollaborate with Sales Teams: Work closely with our sales...
-
Client Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Family Dollar Full timeFamily Dollar - Retail SectorAs a Client Support Specialist at Family Dollar, your primary responsibilities will include:Delivering outstanding service to customers by addressing their needs and inquiries.Welcoming customers and guiding them in selecting products that meet their requirements.Processing transactions accurately at the cash register and...
-
Client Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timePosition OverviewJoin our team as a Part-Time Client Support Specialist at Metro MedicalAt Metro Medical, our dedicated Client Support Specialists play a vital role in delivering essential services and ensuring outstanding outcomes for our clients and the individuals who rely on them. If you have a passion for assisting others, this is your chance to...
-
Customer Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewImmediate openings for Full-Time Customer Support Specialists at Metro MedicalAs a Customer Support Specialist at Metro Medical, you will deliver courteous, professional, and thorough assistance to our clients' customers. Utilizing exceptional customer service abilities, you will manage calls for a variety of sectors, including healthcare...
-
Customer Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewJoin our team as a Full-Time Customer Support Specialist at Metro MedicalAs a Customer Support Specialist at Metro Medical, you will deliver exceptional, professional, and thorough assistance to our clients' customers. Utilizing your outstanding customer service abilities, you will manage calls for a variety of sectors, including healthcare...
-
Customer Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewWe are currently seeking Full-Time Customer Support Specialists at Metro Medical.As a Customer Support Specialist at Metro Medical, you will deliver courteous, professional, and thorough assistance to our clients' customers. Utilizing exceptional customer service abilities, you will manage calls for a variety of organizations, including...
-
Educational Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Lowell Public Schools Full timePosition Overview:The role of the Educational Support Specialist involves assisting the classroom educator in delivering age-appropriate learning experiences tailored to the diverse developmental requirements of students, including those with special needs.Key Responsibilities:Support the classroom teacher in executing engaging learning activities that cater...
-
Desktop Support Specialist
3 days ago
Chelmsford, Massachusetts, United States ClifyX Full timeJob Title: Desktop SupportLocation: RemoteJob Type: ContractJob Description:Key Responsibilities:Windows OS Imaging and Configuration: Hands-on knowledge of Windows OS imaging, installation, and configuration to ensure seamless deployment and management of desktop environments.Exchange Online and Office 365 Administration: Good knowledge of handling Exchange...
-
Application Sales Engineer
7 days ago
Chelmsford, Massachusetts, United States Gustavo Preston Company Full timeAbout the RoleWe are seeking a highly skilled and experienced Application Sales Engineer to join our team at Gustavo Preston Company. As a key member of our Aftermarket Sales team, you will play a critical role in driving business growth and delivering exceptional customer service.Key ResponsibilitiesTechnical Sales Support: Provide expert technical support...
-
Behavioral Support Specialist
7 days ago
Chelmsford, Massachusetts, United States Justice Resource Institute Full timeAbout the Role:We are seeking a dedicated and passionate Behavioral Support Specialist to join our team at the Justice Resource Institute. As a key member of our Emergency Department Diversion team, you will play a vital role in providing comprehensive support to individuals and families in need.Key Responsibilities:Conduct comprehensive assessments and...