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Technical Sales Engineer

2 months ago

Chelmsford, Massachusetts, United States Gustavo Preston Company Full time
About the Role

We are seeking a highly skilled and experienced After Market Field Service Specialist to join our team at Gustavo Preston Company. As a key member of our Aftermarket Sales team, you will play a critical role in supporting our customers and driving business growth.

Key Responsibilities
  • Collaborate with Sales Teams: Work closely with our sales teams to understand customer requirements, promote the sale of our products, and provide sales support.
  • Technical Support: Provide technical support and services to clients and internal staff members regarding the use, operation, and maintenance of our equipment.
  • Project Management: Manage projects and job meetings with sales staff and service technicians to coordinate and ensure a smooth completion.
  • Customer Engagement: Engage with customers to assist in resolution of problems or complaints, and participate in meetings or direct communication to provide solutions.
  • Documentation and Literature: Prepare and distribute literature, technical data, and promotional material as needed.
  • Teamwork and Communication: Maintain a teamwork philosophy to facilitate problem-solving and provide good customer service, and advise and consult with upper management, customers, and industry representatives concerning business opportunities and potential problems.
Requirements
  • Education and Experience: Advanced schooling in an area related to the industry, and 5-10 years' experience in an application sales engineering role or comparable experience in a technical role.
  • Skills and Qualifications: Demonstrated ability to independently manage multiple bids and projects simultaneously, meet deadlines while coordinating efforts and information from co-workers, vendors, and customers, and possess strong analytical and problem-solving abilities, as well as strong written and oral communication skills.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.