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Director of Quality Assurance

4 months ago


Oakland, United States Medix™ Full time

Primary Duties and Responsibilities:

  • Providing regulatory and quality consultation as a subject matter expert.
  • Providing both Regulatory and Quality training to Investigators, CTP team members, and at large training.
  • Understanding regional, provincial, and federal laws that apply to the region.
  • Writing clear, informative reports that highlight the main findings.
  • Discussing quality standards and how to accomplish them with other employees.
  • Understanding customer needs and requirements to develop effective quality control processes.
  • Submitting reports and communicating with IRB and regulatory agencies.
  • Staying abreast of developments in GCP and federal regulations regarding clinical research.
  • Assisting with QC and QA of various study-related regulatory documents and reports.
  • Assisting with the training and mentoring of junior regulatory specialists and departmental QC and QA activities.
  • Ensuring quality management system requirements are effectively established and maintained per GCP and Human Subject Protection standard regulations.
  • Leading the development and execution of quality policy, objectives, and strategic plans.
  • Directing and overseeing all Quality Systems staff and functions in areas including FDA and ICH regulations and guidelines, document control, management review, corrective and preventive actions (CAPA), deviations, change control, internal audits, employee training, supplier management, risk management activities, application validation documentation, surveillance, and complaints.
  • Serving as lead contact for inspections by regulatory agencies and sponsor audits.
  • Developing, reviewing, strengthening, and approving all CTP-controlled documents including policies, SOPs, validation documents, change control, deviations, and CAPAs.
  • Developing, planning, and leading readiness for inspections and audits at CTP by GCP and GxP regulatory authorities, clinical investigator sites, and contract organizations.
  • Conducting data auditing and review in support of regulatory submissions and periodic safety reports.
  • Chairing and coordinating quality management review meetings and overseeing action items.
  • Ensuring completion of all corrective actions associated with the quality system and ensuring that the CAPA process is compliant with regulatory requirements.
  • Ensuring all deviations are investigated, closed, tracked, trended, and checked for effectiveness.
  • Leading in developing CTP staff with a set of tools and training to conduct effective root cause analysis.
  • Reporting quality compliance metrics to CTP officers and providing recommendations for improvements.
  • Overseeing and performing audit processes, including managing audit resources, tracking the status of audit findings to closure, and audit record retention.
  • Assisting with the regulatory submissions made to FDA and all other regulatory agencies to obtain clinical approvals and respond to inquiries.
  • Performing other duties related to providing quality program direction and to the mission, goals, and values of CTP.

Required Qualifications:

  • Bachelor's degree with an additional 10 years of progressively responsible experience in managing quality compliance/assurance functions. A master's degree may substitute for two years of experience.
  • Comprehensive knowledge of FDA, ICH, EMEA regulations, and guidelines.
  • Minimum five years in a quality management role with direct reports.
  • In-depth knowledge of 21 Code of Federal Regulation Parts 11, 312, and 820, and experience with Quality Management Systems.
  • Demonstrated experience identifying areas for improvement and implementing solutions, ensuring compliance with standards, regulations, and company procedures, and administering successful programs within appropriate timelines.
  • Experience conducting training for quality assurance and/or regulatory affairs.
  • Ability to interact positively with all levels of staff and external contacts.
  • Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
  • Excellent verbal and written communication skills.
  • Experience adopting a flexible, proactive, and service-oriented approach.
  • Travel may be required.

Desired Knowledge, Skills, and Abilities:

  • Certification in regulatory affairs, quality assurance, or clinical research. ASQ (American Society for Quality) Certification is preferred.
  • Experience with onsite monitoring.
  • Expert planning and organization skills.
  • Strong attention to detail.
  • Exceptionally team-focused, actively contributes to a positive and innovative work environment.
  • Able to demonstrate the highest ethical standards, promotes trust, respect, and integrity.
  • Spanish language skills are a plus.