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Quality Assurance Supervisor

2 months ago

Oakland, Iowa, United States OSI Group Full time
Job Summary

This role will support the Food Safety and Quality Assurance (FSQA) processes, which may include day-to-day food safety and quality assurance functions, along with raw materials and ingredients management and reviewing supporting documents as they pertain to preshipment.

Key Responsibilities
  • Manage and oversee the FSQA team, including hiring, performance management, and training.
  • Lead and supervise a team of 6-15 employees, responsible for all supervisory activities, including scheduling, performance, hiring, discipline, coaching, training, and development.
  • Continuously monitor plant operations to ensure compliance with all quality and food safety programs through regular adherence to Good Manufacturing Practices (GMPs), performance of sanitation audits, food safety checks (HACCP), and product quality checks conducted according to organization policies.
  • Actively participate in prevention and correction of quality-related errors.
  • Work with corporate FSQA, finance, and supply chain teams to close out open NCRs and process returned material or defective product to established procedures.
  • Manage and review COA requirements and Environmental monitoring program swabbing program.
  • Manage product testing program as they relate to internal and customer requirements.
  • Place product on hold as necessary and perform daily inventory of hold products.
  • Communicate key information to peers, team members, and Production Management.
  • Manage Environmap.
  • Review preop and help support CAPA as they relate to environmental monitoring and sanitation programs.
  • Facilitate transitions between shifts and seamless handoffs and communicate key information to peers, team members, and Production Management.
  • Participate in continuous improvement initiatives by identifying opportunities and recommending changes within own area of responsibility.
  • Prepare a variety of routine and special reports that document testing activities, test results, and operational issues involving product quality and safety.
  • Administer the product recall program and disposition of returned product.
  • Inspect incoming raw materials and ingredients as applicable.
  • Manage lot traceability of raw materials.
  • Perform 3rd party storage and in-house inventory audits.
  • Perform pre-shipment review as necessary.
  • Understand and implement appropriate safety procedures, achieved through education, training, use of protective equipment (as applicable), and by following safety policies, regulations, standards, and laws.
Requirements
  • 1-3 years of experience in a related field is preferred.
  • Previous experience with sanitation is preferred (as applicable).
  • Ability to work in conditions with multiple, and sometimes conflicting priorities, extended work schedules, and specific time constraints.
  • Knowledge of good manufacturing practices, hazard analysis and critical control points, lean manufacturing, and other food safety, quality, and manufacturing principles.
  • Ability to communicate effectively in writing and verbally with employees at all levels of the organization.
  • Ability to work with employees at all levels and to motivate direct reports; specifically mentoring and coaching individuals and identifying short- and long-term development needs and providing appropriate support.
  • Ability to oversee priorities in an environment of frequently changing circumstances.
  • Excellent proficiency in all Microsoft Office Suite Products.
  • BA/BS or equivalent is preferred.
  • Or 5+ years of equivalent work experience with Food Safety/Quality Assurance along with specific certifications (HACCP, etc.).