Inside Sales Program Manager

1 month ago


Seattle, United States Insight Global Full time

Currently remote but potentially hybrid in a hub location (Washington DC, Seattle, Austin, etc.). This will be a 6-month contract role that they are wanting to convert to full time.


The Global Lead Development team is looking for a sales program manager. The ideal candidate has a passion for technology, and a successful track record of acquiring new customers in the commercial sector. Expertise in inside sales management and strong project management skills are a must for success in this role.

Role and Responsibilities:

  • Manage a team of remote Lead Development Representatives (LDRs) to attain daily activity metrics of inbound, outbound calls, decision makers contacts and qualified leads.
  • Refine and Implement projects charter, Standard Operating Procedure (SOP) in coordination with marketing, sales and external agencies.
  • Oversee program execution including deliverables, scheduling, leadership, and timely delivery across multiple and concurrent workstreams
  • Train team on tele-prospecting skills and continuously monitor their performance.
  • Meet or exceed new account acquisition and adoption targets

Basic Qualifications:

  • +5 years of experience in inside sales management, demand generation and program management
  • Strong project management skills with a proven history of driving results within a schedule.
  • Highly proficient in CRMs (Salesforce), Account Engagement, MS Excel and BI tools.
  • Experience using data and metrics to determine and drive improvements
  • Understanding of marketing lead generation funnel and demand generation processes.
  • Previous hands on management of sales teams

Additional Requirements:

  • Experience building out and expanding early-stage sales programs
  • Experience with PowerBI or QuickSight


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