Sales Coordinator

3 weeks ago

Seattle, Washington, United States Inside Source Full time
Inside Source DEI Statement

At Inside Source, we strive to create a culture where everyone feels a deep sense of belonging and equity of opportunity. Our vision is to "unleash human and business potential" by being an anti-discrimination workplace and embedding diversity, equity, and inclusion throughout our business.

Job Summary

This role provides high-level support to customers and internal sales teams for the preparation, processing, and coordination of customer orders. The ideal candidate will possess superior technical skills and understanding of the order fulfillment process, as well as strong communication skills both internally and externally.

Essential Duties and Responsibilities
  • Create client proposals, including new customer setup, entry/import of specifications, pricing, classification, and revenue codes.
  • Generate purchase orders upon receipt of complete order entry packets.
  • Ensure orders are entered promptly and reviewed for accuracy and completeness before being sent to manufacturers/vendors.
  • Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage timely ship dates based on project requirements.
  • Create and publish customer status reports.
  • Coordinate delivery/install dates with vendors, Operations, clients, and Project Managers (depending on work scope).
  • Assist with project management tasks, including spec checks and punch ID/resolution.
  • Ensure factory interface is ongoing and that orders are monitored and projected ship dates and project schedule requirements tracked, with all acknowledgements checked and discrepancies followed up on, and orders closed out in a timely and responsible manner.
  • Participate in vendor and dealer training programs and activities for ongoing professional growth and development.
Departmental Responsibilities
  • Carry out requested tasks to support the efforts of individual sales representatives and Account Managers.
  • Serve as a hub of communication and information to other cross-functional teams (Design, Project Management, Finance, and Operations).
  • Ensure that all communication with internal and external customers is timely, accurate, and meets customer requirements for information and order status.
Skills, Knowledge, Education Required
  • 4+ years of furniture industry experience in a similar role required.
  • Experience with dealership business systems.
  • Customer service work experience.
  • Ability to learn and apply technical skills in dealership business systems and 20/20 software.
  • Proficiency in Microsoft Office software (Excel, Word, Outlook).
  • Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment.
  • Excellent and effective oral and written communication.
  • Strong organizational, analytical, and administrative skills.
  • Ability to see the big picture and integrate into day-to-day tasks and activities.
  • Understanding of the complexities and sophistication required to thrive in the dealer environment.
  • Fluid interpersonal skills to interact effectively with a wide range of customers, personnel, and departments.

Pay Range: Starting compensation is $26-$28/hour. The specific compensation offered to a candidate may be dependent on several factors, including experience, education, and specific licensing or qualifications.

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