Associate Manager, Giving Operations

2 months ago

Austin, United States Solomon Page Full time

This position will facilitate and help carry the torch of the company’s philanthropic vision. The role will manage the administrative processes of the company’s giving department. The primary objectives of this position are donation payment facilitation, philanthropic employee engagement, customer service, internal communications, and management of the Giving Coordinator, and overall support for the team.


Responsibilities:


  • Provide nonprofit vetting and quality control for nonprofit sponsorships, donations, and programs
  • Ensure proper documentation submitted to accounting department for timely payment distribution
  • Prepare and submit weekly accounting spreadsheet
  • Manage weekly import of Budget Line Items to Salesforce, including quarterly budget reconciliation
  • Liaise with accounting department for outstanding checks, questions, and issues related to payment process
  • Review and approve $15K+ requests
  • Utilize reports/dashboards to track outstanding payments, including sending quarterly reports to Team
  • Develop and lead trainings/resources for Team on payment process and guidelines
  • Identify opportunities for improvement and efficiencies to allow to better serve Team and nonprofits
  • Coordinate and execute company service projects for major events and meetings, i.e. NSM, S&S, etc.
  • Liaise with Team on optional volunteer opportunities and programs
  • Source optional volunteer opportunities for Team
  • Develop Service Project Planning Guide and support Team in executing local service projects
  • Prepare and send service project MOUs for Team
  • Manage the Employee Giving Program, run through Uncommon Givin
  • Manage the Love Inbox, providing customer service to external stakeholders/nonprofits
  • Provide customer service to internal stakeholders via emails, calls, and video meetings
  • Oversee the internal resources, including updating, removing, and developing new resources to best serve Team
  • Develop and update content for the Newsletter and News Posts
  • Coordinate disaster relief efforts at the national level and assist Team with localized efforts
  • Build and maintain relationships with national, international, and local disaster relief organizations
  • Prepare updates and recaps on disaster relief impact and effort
  • Oversee and inspire Giving Coordinator
  • Build and develop relationships across internal and externals teams to help Team succeed
  • Identify opportunities for growth and improvement for Giving Coordinator
  • Assist with questions from Team related to activities
  • Provide administrative support to the Team, including presentation preparation, invoice submission, budget tracking, etc.
  • Attend charity events as requested
  • Present on the story, mission, and current initiatives, as needed
  • Other responsibilities as determined


Required Qualifications:


  • Bachelor’s degree required
  • Desire to make the world a better place
  • Can-do attitude that thrives in a team-centric environment
  • Attention to detail, highly organized, with a focus on quality of work
  • Strong analytical and time management skills
  • Ability to prioritize, multi-task and perform effectively under pressure
  • Polished customer service & communication skills
  • Experience with data management systems, Salesforce experience a plus
  • Proficient in Microsoft Office Suite
  • Nonprofit and/or Industry experience a plus


If you meet the required qualifications and are interested in this role, please apply today.


The Solomon Page Distinction


Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs – this specialized approach sets us apart in the industries we serve.


About Solomon Page


Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.


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