Warehouse Operations Manager

6 days ago

Austin, Texas, United States Kenco Group Full time
About the Position

The Warehouse Operations Manager plans, directs, coordinates, and implements all warehouse policies and procedures for the warehouse operation. In conjunction with these responsibilities, the leader will lead in accordance with Kenco's Guiding Principles and operate the facility using the Kenco Operating System (KOS/Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates.

Key Responsibilities
  • Lead Site Management and Personnel: Ensure compliance with defined operating system, corporate policy, and site standard operating procedures, personnel policies, and workload leveling.
  • Maintain Safety and Operations: Execute all safety, operations, quality, financial, legal, and regulatory functions on site.
  • Develop Long-Term Planning: Create strategic initiatives for the site to ensure continued success and satisfactory relationship with customers.
  • Manage Site Metrics: Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) indices, subsequent data analysis to develop reports for interpretation and communication for the customer and site personnel.
  • Ensure Communication and Feedback: Communicate and provide feedback for site and customer relations, including management review.
  • Provide Coaching and Mentoring: Coach and mentor site management and personnel in support of bench strength to ensure sustainability of the business and facility.
  • Support Lean Culture: Participate in and lead 5S, Gemba walks, A3's, Kaizen events, Employee Suggestion Boards, etc., daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer.
  • Analyze Operations: Analyze operations on a continuing basis to make necessary improvements to ensure cross-functional operating efficiencies in the warehouse.
  • Build Customer Relationships: Build a strong relationship with customers, understand customer strategic goals, and translate those to site-specific goals.
Qualifications
  • Education: Bachelor's degree in Logistics or Business field or related required.
  • Experience: Minimum of 7 years of progressive experience within a distribution center and/or warehouse or related required.
  • Leadership Skills: Prior experience leading a team of salary and hourly associates with a strong ability to build strong, positive rapport with associates in a team environment; successfully manages people to achieve performance goals; excellent people management skills, including conflict resolution, coaching, and developing others, promoting teamwork, and performance management.
  • Technical Skills: Experience with labor/workforce management systems (i.e., SAP, Red Prairie, High Jump, etc.) highly desired.
  • Certifications: Six Sigma Black Belt or Green Belt preferred but not required.
  • Soft Skills: Ability to work effectively in a multi-tasking environment; demonstrated ability to work effectively under stress and pressure; ability to manage multiple projects and meet specific goals and deadlines.
  • Computer Skills: Highly proficient in necessary computer applications (i.e., Excel, PowerPoint, Outlook, etc.).
Competencies
  • Business Acumen: Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
  • Communicate for Impact: Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
  • Leading People: Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
  • Managing Transitions/Change Management: Effectively plans, manages, and communicates changes in processes with appropriate stakeholders.
  • Relationship Management: Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
  • Strategic Agility: Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.
Travel Requirements
  • This position is expected to travel approximately 25% or less.

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