Technical Support Coordinator
3 weeks ago
Russell Tobin's client, the largest manufacturer and retailer in the US, is hiring for Technical Support Coordinators in Mason, OH
Job Title: Technical Support Coordinator – Store Systems Support (TEMP TO PERM)\
Location: Mason, OH (Local candidates only)
Pay Rate: $18.50/hour
Start Date: November 3, 2024
Position Overview:
We are seeking a Technical Support Coordinator to join our Store Systems Support team. This role involves providing remote phone support and troubleshooting 100% of the time. The ideal candidate will possess basic technical knowledge of Microsoft Windows, PC hardware, and software troubleshooting skills. A retail background and strong empathy skills are preferred. Candidates must be flexible with shifts and willing to undergo both in-person training and transition phases, which may take up to three weeks before fully transitioning to remote work.
Key Responsibilities:
- Provide remote troubleshooting support for store system issues.
- Assist with technical issues related to Microsoft Windows, PC hardware, and software applications.
- Ensure high levels of empathy and excellent customer service during all interactions.
- Complete a mandatory in-office training and transition period before working remotely.
Requirements:
- Local Candidates Only: Must be within an hour and a half driving distance from Mason, OH.
- High-Speed Internet: Minimum 10 Mbps download and 1 Mbps upload speed (Ethernet connection required).
- Smartphone: Required for multi-factor authentication.
- In-Person Training: Mandatory in-office training and transition lasting up to three weeks.
- Technical Skills: Basic knowledge of Windows, PC hardware, and troubleshooting.
- Empathy & Retail Experience: Preferred background in retail and strong interpersonal skills.
Apply Now to join a diverse and dynamic team
Benefits Info
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
-
Technical Support Coordinator
3 weeks ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, the largest manufacturer and retailer in the US, is hiring for Technical Support Coordinators in Mason, OHJob Title: Technical Support Coordinator – Store Systems Support (TEMP TO PERM)\Location: Mason, OH (Local candidates only)Pay Rate: $18.50/hourStart Date: November 3, 2024Position Overview:We are seeking a Technical Support...
-
Technical Support Coordinator
1 month ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, a leading retail company is hiring a Technical Support Coordinator at Mason, OH (Hybrid)Apply Now!Employment Type: Contract/HybridLocation: Mason, OHShift: 9:30 AM – 6:00 PMPay range: $16/hr - $18/hr Job Description: Key Responsibilities:Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs,...
-
Technical Support Coordinator
1 month ago
Mason, United States RTA US Full timeJob DescriptionJob DescriptionRussell Tobin's client, a leading retail company is hiring a Technical Support Coordinator at Mason, OH (Hybrid) Apply Now! Employment Type: Contract/Hybrid Location: Mason, OH Shift: 9:30 AM – 6:00 PM Pay range: $16/hr - $18/hr Job Description: Key Responsibilities:Basic Technical knowledge of Microsoft Windows – able...
-
Technical Support Coordinator
1 month ago
Mason, United States Russell Tobin Full timeRussell Tobin's client, a leading retail company is hiring a Technical Support Coordinator at Mason, OH (Hybrid)Apply Now!Employment Type: Contract/HybridLocation: Mason, OHShift: 9:30 AM – 6:00 PMPay range: $16/hr - $18/hr Job Description: Key Responsibilities:Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs,...
-
Technical Support Specialist
1 week ago
Mason, United States Cynet Systems Full time{"h1":"Technical Support Coordinator Job Description"} Job Summary We are seeking a highly skilled Technical Support Coordinator to join our team. As a Technical Support Coordinator, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring that our systems are running smoothly. Key...
-
Technical Support Specialist
3 weeks ago
Mason, Ohio, United States Russell Tobin Full timeTechnical Support CoordinatorRussell Tobin's client, a leading manufacturer and retailer in the US, is seeking a Technical Support Coordinator to join their Store Systems Support team in Mason, OH.Job Summary:We are looking for a skilled Technical Support Coordinator to provide remote phone support and troubleshooting for store system issues. The ideal...
-
Technical Support Specialist
1 week ago
Mason, United States Russell Tobin Full time*Russell Tobin's client, a leading retail company is hiring a Technical Support Coordinator at Mason, OH (Remote after training)**Apply Now!**Employment Type: Contract/Hybrid**Job Title:* Technical Support Coordinator – Store Systems Support*Location:* Mason, OH (Onsite Training)*Duration:* 3+ months with possible conversion*Pay Rate:* $18.50/hour*Position...
-
Technical Support Specialist
1 month ago
Mason, Ohio, United States Russell Tobin Full timeRussell Tobin is seeking a skilled Technical Support Coordinator to join their team.**Job Summary:**We are looking for a detail-oriented and customer-focused individual to provide technical support and assistance to our clients.**Key Responsibilities:**Provide basic technical support and troubleshooting for Microsoft Windows and PC hardwareAssist with...
-
IT Support Coordinator
4 weeks ago
Mason, Ohio, United States Russell Tobin Full timeRussell Tobin is seeking a skilled Technical Support Coordinator to join their team in a contract/hybrid role.**Key Responsibilities:**• Troubleshoot application installs and Windows machine system configurations• Possess basic technical knowledge of PC hardware, including CPU, monitor, and hardware connectivity• Develop hardware and software...
-
Technical Support Specialist
2 weeks ago
Mason, United States Global Channel Management Full timeAbout the job Technical Support We are seeking a skilled Technical Support professional to join our team at Global Channel Management. As a Technical Support Specialist, you will be responsible for resolving technical issues and providing exceptional customer service to our clients. Key Responsibilities: • Resolve technical issues utilizing department...
-
Technical Support Specialist
6 days ago
Mason, United States Global Channel Management Full timeAbout the JobTechnical SupportWe are seeking a skilled Technical Support professional to join our team at Global Channel Management.Requirements1+ years of experience in a technical support roleBasic technical knowledge of Microsoft Windows and PC hardwareAbility to troubleshoot application installs and system configurationsExcellent communication and...
-
Technical Support Specialist
2 weeks ago
Mason, United States Global Channel Management Full timeGlobal Channel Management is seeking a skilled Technical Support professional to join our team. As a Technical Support Specialist, you will be responsible for resolving customer issues in a timely and professional manner. Your expertise in Microsoft Windows and PC hardware will enable you to troubleshoot and resolve complex technical problems. You will work...
-
Technical Support Specialist
5 days ago
Mason, United States Global Channel Management Full timeAbout the JobTechnical Support is a critical role within Global Channel Management, requiring a strong technical background and excellent customer service skills.Key ResponsibilitiesResolve technical issues utilizing department tools, resources, and expertise to ensure customer satisfaction and retention.Demonstrate continuous performance improvement, solid...
-
Technical Support Specialist
1 week ago
Mason, United States Global Channel Management Full timeAbout the JobTechnical SupportWe are seeking a skilled Technical Support professional to join our team at Global Channel Management.RequirementsAvailability:8:00 AM - Midnight (Monday to Friday)9:00 AM - 10:00 PM (Saturday)10:00 AM - 7:00 PM (Sunday)Work Schedule:40 hour work week. Weeks are structured Sunday to Saturday.Training:2 weeks of in-person...
-
Training Support Group Supervisor
4 weeks ago
Mason, Ohio, United States Prestige Technical Services, Inc. Full timeAbout the RolePrestige Technical Services, Inc. is seeking a highly organized and detail-oriented individual to join our team as a Training Support Group Supervisor. As a key member of our training support team, you will be responsible for ensuring the smooth execution of training sessions and events.Key ResponsibilitiesPre-Event PlanningWork closely with...
-
Technical Support Specialist
1 week ago
Mason, United States Global Channel Management Full timeAbout the JobTechnical SupportWe are seeking a skilled Technical Support professional to join our team at Global Channel Management.Requirements1+ years of experience in a technical support roleBasic technical knowledge of Microsoft Windows and PC hardwareAbility to troubleshoot application installs, Windows machine system configurations, and basic hardware...
-
Technical Support Specialist
2 weeks ago
Mason, United States Global Channel Management Full timeAbout the JobTechnical SupportWe are seeking a skilled Technical Support professional to join our team at Global Channel Management.Requirements1+ years of experience in a technical support roleBasic technical knowledge of Microsoft Windows and PC hardwareAbility to troubleshoot application installs, Windows machine system configurations, and basic hardware...
-
Technical Support Specialist
23 hours ago
Mason, United States Global Channel Management Full timeAbout the JobTechnical SupportWe are seeking a skilled Technical Support professional to join our team at Global Channel Management.RequirementsAvailability:Monday to Friday: 8:00 AM to MidnightSaturday: 9:00 AM to 10:00 PMSunday: 10:00 AM to 7:00 PMWork Schedule:One weekend day per week, same day each week (either Saturday or Sunday)40-hour work weekWeeks...
-
Technical Support Specialist
6 days ago
Mason, United States Global Channel Management Full timeAbout the JobTechnical SupportWe are seeking a skilled Technical Support professional to join our team at Global Channel Management.RequirementsAvailability:Monday to Friday: 8:00 AM to MidnightSaturday: 9:00 AM to 10:00 PMSunday: 10:00 AM to 7:00 PMWork Schedule:One weekend day per week, same day each week (either Saturday or Sunday)40-hour work weekWeeks...
-
Technical Support Specialist
1 week ago
Mason, OH, United States Russell Tobin Full time*Russell Tobin's client, a leading retail company is hiring a Technical Support Coordinator at Mason, OH (Remote after training)**Apply Now!**Employment Type: Contract/Hybrid**Job Title:* Technical Support Coordinator – Store Systems Support*Location:* Mason, OH (Onsite Training)*Duration:* 3+ months with possible conversion*Pay Rate:* $18.50/hour*Position...