Technical Support Specialist
3 weeks ago
Russell Tobin's client, a leading manufacturer and retailer in the US, is seeking a Technical Support Coordinator to join their Store Systems Support team in Mason, OH.
Job Summary:
We are looking for a skilled Technical Support Coordinator to provide remote phone support and troubleshooting for store system issues. The ideal candidate will possess basic technical knowledge of Microsoft Windows, PC hardware, and software troubleshooting skills.
Key Responsibilities:
- Provide remote troubleshooting support for store system issues.
- Assist with technical issues related to Microsoft Windows, PC hardware, and software applications.
- Ensure high levels of empathy and excellent customer service during all interactions.
- Complete a mandatory in-office training and transition period before working remotely.
Requirements:
- Local Candidates Only: Must be within an hour and a half driving distance from Mason, OH.
- High-Speed Internet: Minimum 10 Mbps download and 1 Mbps upload speed (Ethernet connection required).
- Smartphone: Required for multi-factor authentication.
- In-Person Training: Mandatory in-office training and transition lasting up to three weeks.
- Technical Skills: Basic knowledge of Windows, PC hardware, and troubleshooting.
- Empathy & Retail Experience: Preferred background in retail and strong interpersonal skills.
Benefits:
Russell Tobin offers eligible employees comprehensive healthcare coverage, supplemental coverage, 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
-
Technical Support Specialist
1 month ago
Mason, Ohio, United States Russell Tobin Full timeRussell Tobin is seeking a skilled Technical Support Coordinator to join their team.**Job Summary:**We are looking for a detail-oriented and customer-focused individual to provide technical support and assistance to our clients.**Key Responsibilities:**Provide basic technical support and troubleshooting for Microsoft Windows and PC hardwareAssist with...
-
IT Support Specialist
5 days ago
Mason, Ohio, United States VEGA Americas Full timeJob Title: IT Support SpecialistVega Americas is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and customers. This includes troubleshooting and resolving technical issues, installing and configuring hardware and software,...
-
IT Support Specialist
4 days ago
Mason, Ohio, United States VEGA Americas Full timeJob Title: IT Support SpecialistVEGA Americas is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our internal website, Active Directory, online reports, and software applications.Key Responsibilities:Maintain and troubleshoot internal...
-
IT Support Specialist
3 weeks ago
Mason, Ohio, United States Merge IT Full timeJob SummaryMerge IT is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, and chatRecord and process incidents and service requests according to process...
-
Training Support Group Supervisor
3 days ago
Mason, Ohio, United States Prestige Technical Services, Inc. Full timeTraining Support Group SupervisorPrestige Technical Services, Inc. is seeking a highly organized and detail-oriented individual to join our team as a Training Support Group Supervisor. In this full-time role, you will be responsible for working closely with session leaders to prepare event spaces for upcoming meetings and training sessions.Key...
-
Training Support Group Supervisor
4 weeks ago
Mason, Ohio, United States Prestige Technical Services, Inc. Full timeAbout the RolePrestige Technical Services, Inc. is seeking a highly organized and detail-oriented individual to join our team as a Training Support Group Supervisor. As a key member of our training support team, you will be responsible for ensuring the smooth execution of training sessions and events.Key ResponsibilitiesPre-Event PlanningWork closely with...
-
Training Support Group Supervisor
3 weeks ago
Mason, Ohio, United States Prestige Technical Services, Inc. Full time{"title": "Training Support Group Supervisor", "description": "Job SummaryPrestige Technical Services, Inc. is seeking a skilled Training Support Group Supervisor to join our team in Mason, OH.Key ResponsibilitiesCollaborate with session leaders to prepare event spaces for upcoming meetings and training sessions.Understand individual session needs to plan...
-
IT Support Specialist
1 week ago
Mason, Ohio, United States Merge IT LLC Full timeJob Title: IT Helpdesk AnalystWe are seeking a skilled IT Helpdesk Analyst to join our team at Merge IT LLC. As an IT Helpdesk Analyst, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to clients via phone,...
-
Healthcare Customer Support Specialist
4 weeks ago
Mason, Ohio, United States EVERSANA Company Full timeAbout the RoleWe are seeking a highly skilled and compassionate Healthcare Call Center Specialist to join our team at EVERSANA Company. As a key member of our patient services support center, you will provide dedicated support to patients and healthcare providers, ensuring seamless communication and resolution of benefit coverage, payments, and...
-
Office Support Specialist
3 weeks ago
Mason, Ohio, United States PeopleShare Inc Full timeJob Title: Office Support SpecialistWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at PeopleShare Inc. This role is responsible for maintaining a clean and functional workspace, handling general clerical duties, and assisting with minor maintenance tasks.Key Responsibilities:Move office furniture and...
-
Automation Control Specialist
4 weeks ago
Mason, Ohio, United States Wright Technical Services Full timePosition OverviewWright Technical Services is engaged with a leading client in the field of automated CNC machinery development. We are in search of a proficient controls engineer to enhance our operations and provide exceptional support to our clientele throughout North America. In this role, you will be tasked with the design, development, and...
-
Automation Control Specialist
4 weeks ago
Mason, Ohio, United States Wright Technical Services Full timeJob OverviewWright Technical Services is collaborating with a leading organization in the automated CNC machinery sector. They are currently in search of a proficient controls engineer to enhance their operations and provide exceptional service to clients throughout North America. In this position, you will take charge of the design, development, and...
-
Automation Control Specialist
1 month ago
Mason, Ohio, United States Wright Technical Services Full timeJob OverviewWright Technical Services is engaged with a leading organization in the automated CNC machinery sector. They are in search of a proficient controls engineer to enhance their operations and provide exceptional service to clients throughout North America. In this role, you will be tasked with the design, development, and implementation of control...
-
Office Support Specialist
3 weeks ago
Mason, Ohio, United States PeopleShare Inc Full time### Job Summary We are seeking a detail-oriented and organized Office Maintenance and Support Specialist to ensure the smooth operation and upkeep of our office facilities. This role is responsible for maintaining a clean and functional workspace, handling general clerical duties, and assisting with minor maintenance tasks. ### Key Responsibilities *...
-
CRM Training Specialist
2 weeks ago
Mason, Ohio, United States VEGA Americas Full timeJob Title: CRM Training SpecialistVega Americas is seeking a skilled CRM Training Specialist to join our team. As a CRM Training Specialist, you will be responsible for training users on software usage and best practices, as well as providing technical support and troubleshooting services.Key Responsibilities:Develop and deliver training programs for users...
-
Behavioral Support Specialist
1 week ago
Mason, Ohio, United States Mason City School District Full timeJob SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Registered Behavioral Technician. As a key member of our educational support team, you will play a vital role in providing direct student support in an educational environment.Key ResponsibilitiesParticipate in treatment planning and implementation for students,...
-
Technical Assembler
4 weeks ago
Mason, Ohio, United States Festo Full timeJob Summary:Festo is seeking a skilled Technical Assembler to join our team. As a Technical Assembler, you will be responsible for assembling, repairing, and testing pneumatic related products for customer applications and stock orders.Key Responsibilities:Assemble and repair pneumatic related products according to specificationsPerform quality control...
-
Speech Language Pathologist
5 days ago
Mason, Ohio, United States HealthCare Support Full timeSpeech Language Pathologist Job OpportunityHealthCare Support is seeking a skilled Speech Language Pathologist to join our team for a 13-week contract in Mason, Ohio.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsResources for...
-
Claims Processor
3 weeks ago
Mason, Ohio, United States Global Channel Management Full timeAbout the role at Global Channel ManagementJob SummaryWe are seeking a highly organized and detail-oriented Claims Processor to join our team. As a Claims Processor, you will be responsible for providing administrative support to our claims processing team.Key ResponsibilitiesOffice Support: Provide administrative support to the claims processing team,...
-
CRM Training Specialist
5 days ago
Mason, Ohio, United States VEGA Americas Full timeJob Title: CRM Training SpecialistVEGA Americas is seeking a skilled CRM Training Specialist to join our team. As a CRM Training Specialist, you will be responsible for training users on software usage and best practices, as well as providing support and troubleshooting for our TopVis application.Key Responsibilities:Develop and deliver training programs for...