Furniture Sales Lead
4 days ago
*Must have furniture sales development experience*
Responsibilities include (but not limited to):
• Generate sales within territory from new and existing customers with goal of increasing sales volume.
• Develop and execute strategic plan to achieve sales targets and expand our customer base.
• Build and maintain strong and long lasting customer relationships.
• Partner with customers to understand their business needs and objectives.
• Identify, target, and close new accounts to maximize sales volume.
• Effectively communicate the value proposition through proposals and presentations.
• Research and recommend new channels to target with the intent to close new accounts.
• Strategically foster an environment to maximize sales volume with existing accounts.
• Provide executive management team with weekly status update; number of prospect, dollar amount in pipeline for open quotes, pending sales orders et al.
• Attend and participate in multiple domestic and possibly international trade shows as needed.
• Collaboratively work with team members and management to support and implement sales initiatives.
• Manage assigned inside sales representatives through open communication, constructive feedback and help assist with escalated issues as needed.
• Execute and monitor the outbound call protocol to engage prospects and keep brand top of mind and exemplary in customer service.
• Effectively provide and maintain communication with all accounts in database.
• Monitor and manage client orders in need of special attention: VIP clients, Shipment Delays, Large Orders. Proactively communicate proposed resolution to Principals.
• Report daily sales figures to Principals.
• Provides support / mentorship to team members to resolve customer issues.
• Plan and develop streamline methods to improve customer experience and internal processes.
• Train and coach new hires and other team members to ensure knowledge base, effective productivity, and top quality customer experience.
• Coordinate work assignments among the team including inbound sales initiatives.
• Complete other work-related tasks as dictated by the business and management
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