eCommerce Operations

3 months ago

Austin, United States Reli. Full time

Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (www.amazon.com/reli), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and Lululemon.


Position Overview:

We are seeking an experienced and strategic Operations & Process Manager to lead and optimize our internal processes. The ideal candidate will have a strong background in process creation, management, and compliance, with excellent leadership skills to support various departments and executives. This role will focus on enhancing efficiency, ensuring compliance, and driving continuous improvement to support our rapid growth.


Why Join Reli.?


  • Competitive Compensation and Growth Opportunities: Base salary with performance-based bonuses. High potential for advancement and career growth within a rapidly growing company.


  • Comprehensive Benefits:
  • Paid Time Off (Vacation, etc.): 15 Days PTO to start + 1 additional day per year working at Reli.
  • 10 Paid Holidays in addition to PTO
  • Hybrid Work Schedule
  • Regular Team Happy Hours/Events
  • Employer Matching for 401(k)
  • Health Care (Medical, Vision, Dental) - Blue Shield PPO, HMO Medical Insurance Options
  • Life Insurance


  • Hybrid Work Schedule: Reli. is headquartered at 12900 Park Plaza Dr, Cerritos, CA 90703. We operate a hybrid remote model with in-office days on Tuesdays and Thursdays to facilitate team bonding and collaboration.


Role Responsibilities:


  • Process Management:
  • Develop and implement standard operating procedures (SOPs) to streamline operations and improve efficiency across all departments.
  • Ensure compliance with company policies and regulatory requirements.
  • Monitor & support key performance indicators (KPIs) across departments to assess operational performance and identify areas for improvement.


  • Leadership Support:
  • Support leadership teams across Product & Marketing, Data & Automation, Supply Chain, and Advertising departments.
  • Provide detailed and accurate reviews of deliverables across departments to ensure quality and consistency.
  • Coordinate with executives and other senior leaders to facilitate goal achievement and strategic planning.


  • Continuous Improvement:
  • Lead continuous improvement initiatives to enhance operational processes and reduce costs.
  • Analyze existing workflows and identify opportunities to optimize and automate processes.
  • Implement best practices and drive a culture of continuous improvement within the team.


  • Cross-Functional Collaboration:
  • Work closely with various departments to understand their needs and provide operational support.
  • Foster a collaborative environment to ensure seamless execution of projects and initiatives.
  • Serve as a liaison between departments to ensure alignment and support for operational initiatives.


Candidate Requirements:


  • Bachelor's degree in Business, Operations Management, STEM, or a related field.
  • 5+ years of experience in operations, process management & compliance, leadership support.
  • Detail-oriented with a strong focus on accuracy and quality.
  • Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Proven experience in supporting senior leadership and coordinating among individuals to achieve goals.


Preferred Qualifications:


  • Experience in a fast-paced, high-growth company.
  • Experience with supporting KPI progress across departments, ensuring accountability and progress towards strategic goals.
  • Proven experience in core skill development and training of team members, fostering continuous improvement and professional growth.
  • Master's degree in Business, Operations Management, STEM, or a related field.
  • Relevant certifications in operations management or process improvement.


Equal Opportunity Employer:

Reli. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


About Reli.:

Reli. is a minority-owned and family-owned company headquartered in Cerritos, CA, with three strategically located distribution centers nationwide. We are a rapidly growing company built around strong values and making an impact, providing a variety of products to make daily lives easier for our business and consumer customers.


Related:

Operations management, process improvement, operations manager, compliance, team leadership, SOP development, continuous improvement, KPI management, core skill development, executive support, strategic planning.

  • eCommerce Lister

    1 month ago

    Austin, United States Goodwill Industries of Central Texas Full time

    Job DescriptionJob DescriptionSummary of PositionThe E-commerce Lister creates listings for products sold online to meet department standards and daily production and revenue goals. Role and ResponsibilitiesInspect each item to determine key details and flaws.Photographs each item to visibly communicate all details about each item to potential...

  • eCommerce Fulfillment Coordinator

    1 week ago

    Austin, Texas, United States Goodwill Industries of Central Texas Full time

    Job OverviewPosition SummaryThe eCommerce Fulfillment Coordinator plays a vital role in the seamless operation of our online store. This includes managing the acceptance and processing of donations, providing support to online customers, and ensuring the accurate shelving and dispatch of orders.Key ResponsibilitiesAdhere to the designated work schedule, with...

  • eCommerce Shipping Specialist

    1 month ago

    Austin, United States Goodwill Industries of Central Texas Full time

    Job DescriptionJob DescriptionSummary of PositionTo assist in the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving and shipping orders. Role and ResponsibilitiesAdheres to the assigned work schedule and punctuality are an essential function of the job.Ensures work areas are...

  • Ecommerce Content Designer

    2 months ago

    Austin, United States UPLIFT Desk Full time

    Job DescriptionJob DescriptionJob DescriptionOur mission at UPLIFT Desk is to empower people to live happier and work healthier. We strive to be the trusted source for lifelong ergonomic office solutions that prioritize health and efficiency. We need you to help us tell this story.At UPLIFT Desk, we are looking for a talented Content Designer to join our...

  • Retail Associate

    2 weeks ago

    Austin, Texas, United States HEB Grocery Stores Full time

    Position Overview:As a Customer Service Specialist at HEB Grocery Stores, you will play a vital role in ensuring customer satisfaction and operational excellence. Your responsibilities will include:Order Management: Review and assess submitted orders, reaching out to customers for any necessary clarifications regarding their selections.Order Fulfillment:...

  • Digital Sales and Marketing Representative

    6 days ago

    Austin, Texas, United States Bosch Group Inc Full time

    About the Role:We are seeking a highly motivated and results-driven Retail Sales and Business Development Specialist to join our team at Bosch Group Inc. As a key member of our sales team, you will be responsible for driving sales growth and expanding our presence in the retail and online sales channels.Key Responsibilities:Develop and execute long-term...

  • Global Risk Operations Specialist

    2 weeks ago

    Austin, Texas, United States META Full time

    About the Role:The Global Risk Operations team at Meta is dedicated to addressing real-time crises and proactively identifying potential risks that could impact our community. This team conducts thorough investigations into risk-related incidents and continually assesses strategies to enhance our community's safety. The Detection team, a vital part of Global...

  • Retail Sales and Business Development Specialist

    6 days ago

    Austin, Texas, United States Bosch Group Inc Full time

    Job Summary:We are seeking a highly motivated and results-driven Retail Sales and Business Development Specialist to join our team at Bosch Group Inc. As a key member of our sales team, you will be responsible for driving sales growth and expanding our market presence in the retail and online sales channels.Key Responsibilities:Develop and execute long-term...

  • Retail and Digital Sales Specialist

    3 months ago

    Austin, United States Bosch USA Full time

    **Retail and Digital Sales Specialist** * Home Office, Austin, TX, United States * Employees can work remotely * Full-time * Legal Entity: Bosch Thermotechnology Corp. **Company Description** Robert Bosch LLC is one of the world's largest private industrial companies. Bosch is developing and manufacturing products within the automotive, consumer goods and...

  • Global Risk Operations

    1 month ago

    Austin, United States META Full time

    The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the...

  • Director, Service Operations

    2 months ago

    Austin, United States Made In Cookware Full time

    Job DescriptionJob DescriptionSalary: Made In is the leader in the digitally-native kitchen space. We bring Chef expertise and centuries-old cookware manufacturing techniques to craft professional-quality kitchen tools for the home and professional cook. We are backed by some of the best chefs in the world and have been featured in publications and shows...

  • Senior Analytics Engineer, Warehouse

    3 months ago

    Austin, United States CART Full time

    **Senior Analytics Engineer, Warehouse & Inventory Management** Austin, Texas / Data Science / Full-time **Cart.com** is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly...

  • Technical Support Engineer, E-Commerce Solutions

    2 weeks ago

    Austin, Texas, United States Apple Full time

    Overview We are seeking a committed Technical Support Engineer to become part of our dynamic team focused on the Apple Online Store, a premier multi-channel eCommerce platform. This role is inherently technical, requiring the individual to develop an in-depth understanding of our eCommerce systems to deliver exceptional support to both our business and...

  • E-Commerce B2B Merchandising Specialist

    4 weeks ago

    Austin, Texas, United States Danaher Full time

    Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are...

  • Community & Merchandise Coordinator

    3 days ago

    Austin, Texas, United States ForeFlight Full time

    About the RoleWe are seeking a highly organized and proactive individual to join our team at ForeFlight as a Community & Merchandise Coordinator. This multifaceted position will involve coordinating our merchandise store operations and supporting community-generated content, ensuring a vibrant and engaged user community.Key ResponsibilitiesMerchandise Store...

  • Senior Manager, Global Consumer Seller Strategy

    2 weeks ago

    Austin, Texas, United States 0010 eBay Inc. Full time

    At eBay, we are not just a leading force in global ecommerce; we are revolutionizing the shopping and selling experience. Our platform empowers millions of buyers and sellers across over 190 markets worldwide. We are dedicated to challenging norms and making a significant impact as we reshape the future of ecommerce for enthusiasts. Our customers guide us,...

  • Internal Audit Manager

    1 week ago

    Austin, United States eBay Full time

    About the Role:eBay is seeking a highly skilled Internal Audit Manager to join our global Internal Audit team in Austin, Texas. As a key member of our team, you will be responsible for leading operational audits across eBay Inc., supporting the planning and execution of audits on the annual Audit Plan, and driving a risk-based approach to identify and...

  • Internal Audit Manager

    2 days ago

    Austin, Texas, United States eBay Inc. Full time

    About eBay Inc.eBay Inc. is a global ecommerce leader that is changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in over 190 markets around the world. We are committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our CultureWe are a company that values...

  • Director, E-commerce Merchandising

    3 months ago

    Austin, United States Favor Delivery Full time

    As the Director, E-Commerce Merchandising, you will develop and drive the strategy of our Merchandising team to improve customer conversion and retention. You will utilize your experience and understanding of ecommerce trends, data, algorithmic recommendations, in-app promotion, and editorial curation to drive revenue growth and enhance the overall customer...

  • Java Developer

    3 months ago

    Austin, United States Wipro Limited Full time

    PREFERRED SKILLS & EXPERIENCE - 0-2 years in a DevOps system administrator or equivalent position in a large IT organization. - 0-2 years proven experience with Splunk Enterprise and ITSI - Splunk Certified Developer a plus - Experience implementing Splunk dashboards and alerts - Familiarity with field extraction in Splunk using regular expressions -...