Retail Associate

2 weeks ago


Austin, Texas, United States HEB Grocery Stores Full time
Position Overview:
As a Customer Service Specialist at HEB Grocery Stores, you will play a vital role in ensuring customer satisfaction and operational excellence. Your responsibilities will include:
  • Order Management: Review and assess submitted orders, reaching out to customers for any necessary clarifications regarding their selections.
  • Order Fulfillment: Efficiently select and package eCommerce online orders in accordance with established Standard Operating Procedures (SOPs).
  • Merchandise Maintenance: Maintain cleanliness and organization in both Perishable and Non-Perishable eCommerce merchandise areas, ensuring a tidy shopping environment.
  • Customer Assistance: Provide knowledgeable answers to product-related inquiries, enhancing the overall shopping experience.
Key Attributes:
We are looking for individuals who are dedicated to delivering exceptional service and maintaining high standards in a retail environment.

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