![Insight Global](https://media.trabajo.org/img/noimg.jpg)
Product Designer
1 month ago
Duration: 6 Months + Extensions
Location: NJ/NYC (1x a week at either location)
Must Haves:
- 2-4 years of experience with UX Design at the Enterprise design level
- Strong experience with the UX Design process – ideation, research, user analysis, flow charts, prototyping, wireframing, etc.
- Experience communicating with stakeholders and using design strategy principles to make design decisions
- Hands on experience with Figma
- Background with Service Design, Visual Design, Interaction Design, or Information Architecture
- Comfortable in an Agile environment
Plusses:
- Experience with Billing and Payment applications
- Experience with shop and pay applications
- Experience with conversational design or designing for customer experience Search engines
- Experience designing for troubleshooting journeys or retail/call center applications
- Experience within a telecommunications environment
Day to Day:
Insight Global is supporting a project-based initiative for one of our telecommunication clients. This team will be supporting customer facing design channels. The candidates shall be responsible for building and delivering on end-to-end User Experience (UX) Design across Digital Channel portfolios at the Product level and the Agile Team level. Candidates will be responsible for tracks of work that include, Accounts and Services, E-commerce, Digital Core Design, Conversational Design. Candidates will be designing for all digital platforms, work in agile environments to communicate and lead design specs with stakeholders, as well as implementing design strategy across a design system already in place.
Initiatives include, but are not limited to:
- Create persona and scenario development.
- Concept iterations and ideations for design implementation.
- Create detailed and comprehensive system documentation to be utilized across all digital channels.
- Work within a design system to build new experiences by utilizing end to end UX design processes such as research, ideation, user analysis, design analysis, wireframing, prototyping, journey mapping, flow charts, and production.
- Use Figma to create design mockups.
- Ability to build service blueprinting for applicable designs to show omnichannel impacts.
- Design tasks that improve the quality of delivery and reduction of defects across consumer design needs.
- Implement responsive specs across mobile, tablet, desktop, and web applications.
- Ensure proper documentation for modules, templates, and logic flow systems.
- Collaborate with technical development teams to create awareness around design challenges and show design impact based on design decisions.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Compensation: $51hr to $58hr
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