Administrative Coordinator
3 weeks ago
We are looking for an on-site Administrative Coordinator to support the growth of our sports and entertainment ticket resale company.
The candidate’s primary focus will be to support a complex ticket fulfillment process. This role requires strong attention to detail and operational excellence.
The ideal candidate is someone patient and persistent with an administrative and operations background. In addition, this position demands a high level of motivation, a strong work ethic and a sense of ownership.
Responsibilities
- Input and manage inventory using a processor and point-of-sale software platforms
- Prioritize and process all incoming ticket purchases across several platforms to ensure prompt and accurate order delivery
- Manage and reconcile ticket inventory
- Process ticket transfers when requested
- Monitor upcoming fulfillment pipeline and resolve inventory availability issues
- Maintain relationships with customer support department at several ticketing platforms
- Liaise with a remote back-office team
- Resolve administrative problems by analyzing information and identifying and communicating solutions
- Reconcile credit card payments and refunds
- Assist with special projects and support team as needed
Qualifications
- Digitally native and able to perform within a team environment
- Exceptional organizational and operational skills, time management skills, and attention to detail
- Proactive, self-directed, and able to think outside the box
- Superior communications skills
- Flexible and collaborative team player
- Works with a sense of urgency and a desire to exceed expectations in every facet of the position
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