Quality Assurance Manager

1 month ago

Muskegon, United States Kopos & Baker, Inc. Full time

Job Description

Summary

This leadership position is responsible for planning, coordinating, maintaining, directing, overseeing and continuous improvement of the company’s quality control function and maintaining and improving our quality management system to assure that the company meets its related strategic objectives. Assist with the coordination of facility 6-S efforts.

Essential Functions

  • Ensures a safe and environmentally compliant workplace that meets all regulatory standards. Assures compliance for all company, regulatory, and EH&S policies and procedures.
  • Adheres to all Company 6-S initiatives and policies. Ensures all employees follow 6-S rules.
  • The leader in maintaining and improving C-M’s quality management system, strategy, goals, and objectives to support the business plan.
  • Acts as the company’s management representative with responsibilities for ensuring the QMS system is established, implemented, and maintained in accordance with ISO, Aerospace, and customer requirements.
  • Oversees all internal audit activities including ensuring the proper training of internal auditors.
  • Serve as subject matter expert for quality system framework, methods, and tools.
  • Acts as key contact for customers, regulatory agencies, and external auditors on quality system related issues.
  • Develop new approaches to solving problems identified during quality activities.
  • Prepares and presents technical and quality system reports.
  • Keeps management team abreast of issues, corrective actions, or developments in QMS related activities.
  • Coach, mentors, trains, and provides leadership to all levels of the organization pertaining to quality system requirements.
  • Champions continuous improvement in the QMS function.
  • Ensures a high level of internal and external customer service. Investigate and correct customer issues and complaints regarding quality.
  • Oversees direct reports and provides guidance and leadership to the quality team in order to improve the QMS system and obtain plant and corporate objectives.
  • Manage, lead, and facilitate root cause/corrective action investigations.
  • The leader of the Process Change Request (PCR) process and Fixed Processes.
  • Fulfill duties of Facility Compliance Officer (Export Controls).
  • Other duties as assigned.

Education and Experience

  • Four-year degree in a related field of study (e.g. Engineering, Material Science, Quality Management).
  • Minimum of 5 years of quality management experience, preferably in the investment casting, medical device, or aerospace industry.
  • Six Sigma Black Belt certification preferred.

Special Skills

  • Excellent communication, interpersonal and teambuilding skills.
  • Self-motivated and achievement oriented.
  • Working knowledge of MS Office and spreadsheets & databases.
  • Strong technical writing skills and knowledge of document control/document management systems.

Competencies

  • Effective communication with all levels of the organization
  • Problem solving skills.
  • Technical aptitude.
  • High attention to detail.
  • Quality control.
  • Project Management skills

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to talk or hear; frequently required to stand, walk or sit; regularly required to use hands. The employee must occasionally lift and/or move up to 35 pounds.

WORK ENVIRONMENT

The typical work environment is a standard office setting / office contained in a foundry or manufacturing setting. The employee is occasionally required to perform work in a foundry environment with occasional exposure to work near moving mechanical parts / work in high temperatures / risk of electrical shock; the typical noise level is moderate noise.

ADDITIONAL NOTES

  • The Company retains the right to change or assign other duties to this position.
  • Proof of US citizenship, nationality, and/or permanent resident status in order to comply with all applicable export and import laws and regulations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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