Production Manager

2 months ago

Bethel, United States IMS Technology Services Full time

IMS produces and manages project scope for corporate meetings and large-scale events, product and market launches, press events, hospitality events, experiential marketing, and custom events. The Production Manager is an integral part of the IMS Technology Services Event Staging team providing superior event management through research and understanding of the expected experience, communication, coordination, and holding the team accountable. This is evidenced by their unique approach and strong relationship established for each client to: create an all-encompassing event budget, manage the internal process and team members, manage costs and expenses to drive IMS profit standards, and guarantee the appropriate technology support onsite. Under the direct supervision of the Director of Production and the VP of Production Management, they are expected to be intrinsically motivated toward personal and professional excellence in driving clients’ perception of IMS service, quality, on-time delivery, and problem-solving. This position is designed to support the association vertical, so experience.


IMS offers a unique approach to medical/dental premiums and a competitive salary package based on experience. We consider our team the best in AV


Position Accountabilities and Expectations:

  • Strategic ability to conceive, develop and coordinate successful events that achieve the underlying outlined objectives and exceed client expectations.
  • Coordinate all activities and communications associated with the timely, accurate, and on-budget completion of the assigned event.
  • Manage internal and external staff during program planning and execution. Personal accountability for the financial performance of each event from a labor perspective.
  • Create and utilize budget and expense tracking of multiple projects to ensure that each meets IMS standards and expected revenue levels. Raise awareness immediately to management if potential charges or incidentals will impact the overall financial success of the event.
  • Collaborate with the operations team to develop and maintain key vendors/partners related to our business so we are delivering the best product and pricing for our clients. Negotiate and review vendor, hotel, and venue contracts as needed. Participate in the creative and logistical planning of each event while working within the IMS team and process for particular needs and deliveries of assets.
  • Attend needs analysis meetings and or site surveys to support the events team.
  • Work alongside the Sales team to estimate projects ensuring success that supports the core values of IMS
  • Translate the client’s needs into a complete proposal document that is aligned with IMS standards. Create professional and complete proposals that support the scope of each identified event.
  • Maintain and update Outlook with tasks, appointments, meetings, and other event-related activities
  • Contribute to developing standards that support the design and sales process while providing ideas and solutions for projects and events.
  • Assist the sales team in producing accurate financials that support the scope of work for new proposals.
  • Manage to and maintain IMS Event Staging Production Management Key Performance Indicators (KPIs)
  • Work with the IMS engineering team when developing events.
  • Implement and oversee all aspects of event/meeting production, pre-event preparation & logistical development, asset utilization, internal communication, industry/technology research, on-site execution, post-program recapping, and account management for the specified client as needed
  • Identify new methods and resources for event trends, planning, and resources within accounts. Establish best practice guidelines for future opportunities.
  • Work within SPM accounts to support and balance the workload
  • Provide reviews of a cost analysis of all event budgets managed
  • Create and deliver show books for all events


What you will bring:

  • A minimum of 2 years of event project management experience, with at least 5 years of experience supporting onsite event operations.
  • Bachelor’s degree in communications/marketing and/or equivalent experience in a related field.
  • Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously while making immediate and critical decisions based on company values, guidelines, protocol, and process
  • Sound decision-making and problem-solving skills based on agency, client, and industry knowledge
  • Able to lead small to medium scale live events with multiple agencies, vendors, and client involvement
  • Demonstrated ability to apply best practices and learnings from previous projects to elevate the performance level of self and team
  • Significant client-facing activities. Must have demonstrate exceptional communication, organizational, and problem-solving skills
  • Willingness to be flexible and adapt to the changes in the project schedule
  • Willing and able to work non-traditional work hours, including weekends and travel (up to 50 %)
  • Motivational leadership and ability to influence and inspire teams to deliver an exceptional experience
  • Microsoft Office, Vector Works, and Mac OS experience required

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