Current jobs related to Service Desk Specialist - White Plains - Eclaro

  • Helpdesk / Service Desk Specialist - ONSITE

    1 month ago

    White Plains, United States Crossfire Consulting Full time

    Crossfire is a temporary hiring firm - this role is a contract position with our client: Helpdesk / Service Desk Specialist ONSITE Monday through Friday 7.5 hour work day with .5 hour unpaid lunch Project Overview This role will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Document all...

  • Help Desk Specialist

    4 days ago

    White Plains, New York, United States Ampcus Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Specialist to join our team at Ampcus. As a Help Desk Specialist, you will be responsible for providing technical support to our end-users via phone, email, and in-person.Key ResponsibilitiesField incoming help desk requests and incidents from end-users via phone, email, and in-personAccess...

  • Service Desk Specialist

    1 day ago

    White Plains, United States Ampcus Full time

    Project Overview This role will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Document all pertinent end user information. Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers...

  • Help Desk Support Specialist

    2 weeks ago

    White Plains, New York, United States Ampcus Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Support Specialist to join our team at Ampcus. As a key member of our IT department, you will be responsible for providing exceptional technical support to our end-users via phone, email, and in-person.Key ResponsibilitiesField incoming help desk requests and incidents from end-users via...

  • Help Desk Support Specialist

    1 week ago

    White Plains, New York, United States Ampcus Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Support Specialist to join our team at Ampcus. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users via phone, email, and in-person.Key ResponsibilitiesField incoming help desk requests and incidents from end-users via...

  • Aviation Front Desk Customer Service Representative

    1 month ago

    White Plains, United States Atlantic Aviation Full time $20

    Job DescriptionJob DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service...

  • Front Desk Associate

    2 weeks ago

    White Plains, New York, United States Blink Fitness Full time

    Front Desk AssociateBlink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.Key Responsibilities:Greet...

  • Full Desk Recruiter

    6 days ago

    White Plains, New York, United States Next Level Solutions Full time

    Unlock Your Earning Potential as a Full Desk RecruiterThis is an entry-level opportunity to kick-start your career in recruitment, focusing on making calls, handling rejection, and maximizing earning potential through uncapped commissions. No prior experience is required, but a coachable attitude and eagerness to learn are essential. The role involves...

  • Front Desk Associate

    3 weeks ago

    White Plains, New York, United States Hyatt House White Plains Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Hyatt House White Plains. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration: Register and assign...

  • Front Desk Receptionist

    3 days ago

    White Plains, New York, United States ESL Management, LLC Full time

    About the RoleWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Waterstone of Westchester. As a key member of our community, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a warm and welcoming environment for our residents and their...

  • Front Desk Representative

    7 days ago

    White Plains, New York, United States Crescent Services Full time

    Front Desk AgentCrescent Hotels & Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Warmly welcome guests and provide personalized serviceEfficiently...

  • Front Desk Receptionist

    3 weeks ago

    White Plains, New York, United States Waterstone of Westchester Full time

    About UsWaterstone of Westchester is a premier senior living community that offers a luxury experience for seniors 62 and over. We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide exceptional service to our residents, families,...

  • Front Desk Representative

    2 weeks ago

    White Plains, New York, United States Crescent Services Full time

    Front Desk Agent OpportunityCrescent Hotels & Resorts is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Manage the registration process, ensuring accurate and efficient guest...

  • Front Desk Receptionist

    1 week ago

    White Plains, New York, United States ESL Management, LLC Full time

    About the RoleWe are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Waterstone of Westchester. As a key member of our community, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a warm and welcoming environment for our residents and their families.Key...

  • Help Desk Support Specialist

    3 days ago

    White Sands, United States H2 Performance Consulting Full time

    Help Desk Support SpecialistH2 Performance Consulting is committed to building a diverse workforce and is an Equal Opportunity/Affirmative Action Employer.We are seeking a skilled Help Desk Support Specialist to join our team in supporting the White Sands Missile Range in White Sands, NM.The Help Desk Support Specialist will be responsible for:Providing user...

  • Front Desk Supervisor

    2 weeks ago

    White Plains, New York, United States Crescent Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled and motivated Front Desk Supervisor to join our team at Crescent Hotels & Resorts. As a key member of our Front Office team, you will be responsible for providing exceptional customer service, leading by example, and ensuring a seamless guest experience.Key ResponsibilitiesProvide warm and welcoming greetings to...

  • Front Desk Representative

    3 weeks ago

    White Plains, New York, United States Crescent Services Full time

    About the Role:Crescent Services is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key Responsibilities:Guest...

  • Front Desk Representative

    3 weeks ago

    White Plains, New York, United States Crescent Services Full time

    About the Role:Crescent Services is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key Responsibilities:Guest...

  • Front Desk Representative

    3 weeks ago

    White Plains, New York, United States Crescent Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesWarmly welcome guests upon arrival and ensure a smooth...

  • Front Desk Receptionist

    2 months ago

    White Plains, United States AirSculpt Full time

    Job DescriptionJob DescriptionAirSculpt is coming to White Plains, NY this fall!Overview:The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. This is a full-time position that...

Service Desk Specialist

3 months ago

White Plains, United States Eclaro Full time

Project Overview

  • This role will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Document all pertinent end user information. Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. during work and extended hours.

Job Functions & Responsibilities

  • Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner
  • Access the Footprints ticketing system to create or resolve tickets
  • Ability to RDP into a machine to fix an issue
  • Perform password resets
  • Resolve any VPN access issues
  • Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications
  • Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network)

Skills

  • Minimum 4 years prior demonstrated experience
  • Remote phone support
  • Exceptional written and oral communication skills
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Ability to absorb and retain information quickly
  • Ability work independently with minimal supervision
  • Sitting for extended periods of time
  • General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support • Windows 10 • MS Office (versions 2016/O365)
  • MS Outlook (versions 2013/16/ O365)
  • Intune & Webmail
  • Cisco Jabber / Meeting Place
  • Active Directory / Active Roles / Quest Password Manager
  • SAP & Maximo – password unlock\resets
  • Enterprise\departmental applications specific to client
  • Periodically support other IT Groups as needed


Pay Rate: $27.00-30.00-/Hour


If interested, you may contact:

Joshua Molina

Joshua.Molina@eclaro.com


Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.