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Front Desk Associate

2 months ago

White Plains, New York, United States Blink Fitness Full time
Front Desk Associate

Blink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Key Responsibilities:
  • Greet every member and guest with a smile and a warm welcome
  • Tour potential members around the club, showcasing our facilities and services
  • Answer phone calls in a professional and energetic manner
  • Execute all opening and closing operational procedures to ensure the club runs smoothly
  • Handle member requests and concerns with a sense of urgency and empathy
  • Actively participate in maintaining a clean and organized club environment
  • Sign members up for startup sessions with our Personal Trainers
  • Maintain regular and punctual attendance
  • Comply with all company policies and procedures
Requirements:
  • Enthusiastic and energetic personality
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • Works hard, multi-tasks, and is a problem solver
  • Passion for the Blink brand
What We Offer:
  • Complimentary Blink Membership
  • Opportunity to work in a dynamic and entrepreneurial environment
  • Chance to make a positive impact on our members' lives