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Front Desk Receptionist

2 months ago

White Plains, New York, United States Waterstone of Westchester Full time

About Us

Waterstone of Westchester is a premier senior living community that offers a luxury experience for seniors 62 and over. We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team.

Job Summary

We are looking for a detail-oriented and customer-focused individual to provide exceptional service to our residents, families, and visitors. The successful candidate will be responsible for managing the front desk, answering phones, greeting visitors, and performing administrative tasks.

Key Responsibilities

  • Front Desk Management
    • Answer and direct phone calls in a professional and courteous manner
    • Manage the front desk, including checking in and out residents, guests, and vendors
    • Provide exceptional customer service to residents, families, and visitors
  • Administrative Tasks
    • Perform administrative duties, such as data entry, filing, and record-keeping
    • Assist with special projects and events as needed
  • Communication and Collaboration
    • Communicate effectively with residents, families, and staff members
    • Collaborate with other departments to ensure seamless service delivery

Requirements

  • Education and Experience
    • High school diploma or equivalent required
    • 1-2 years of experience in a customer-facing role, preferably in a senior living community
  • Skills and Qualifications
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and proficiency in Microsoft Office
    • Ability to maintain confidentiality and handle sensitive information

What We Offer

  • Competitive Pay and Benefits
    • $20.00 per hour
    • Generous benefits package, including medical, dental, and vision insurance
  • Opportunities for Growth and Development
    • Training and professional development opportunities
    • Chance to work with a dynamic and compassionate team

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service to seniors, we encourage you to apply for this exciting opportunity.