Current jobs related to Help Desk Support Technician - Frederick - Edgewater Federal Solutions, Inc.

  • IT Help Desk Manager

    3 months ago

    Frederick, United States Encentric, Inc. Full time

    Job DescriptionJob DescriptionPerformance Location: Hybrid remote and onsite at Fort Detrick, MD.Availability: Immediately. Position Overview: Encentric, Inc. is actively recruiting for a qualified IT Help Desk Mgr./Project Mgr. to lead a team providing information management/information technology (IM/IT) support services for the U.S. Army Medical Research...

  • Journeyman IT Help Desk Analyst

    3 months ago

    Frederick, United States Encentric, Inc. Full time

    Job DescriptionJob DescriptionPerformance Location: Hybrid remote and onsite at Fort Detrick, MD.Availability: Immediately. Position Overview: Encentric, Inc. is actively recruiting for a qualified Journeyman IT Help Desk Analyst to provide information management/information technology (IM/IT) support services for the U.S. Army Medical Research Acquisition...

  • IT Support Specialist

    4 weeks ago

    Frederick, Colorado, United States Visionaire Partners Full time

    IT Support SpecialistThis role presents an excellent opportunity for a skilled IT Support Specialist / Help Desk Technician to become part of a vibrant organization where your contributions will be valued.KEY RESPONSIBILITIES:• Provide approximately 60% in-person assistance and 40% remote support• Manage Level II and Level III Incident and Service...

  • IT Support Operations Manager

    4 weeks ago

    Frederick, Maryland, United States Encentric, Inc. Full time

    Position OverviewPerformance Location: Hybrid remote and onsite.Availability: Immediate.Role Summary: Encentric, Inc. is seeking a skilled IT Help Desk Manager/Project Manager to oversee a dedicated team that delivers information management and technology support services. This role is essential for supporting various governmental health agencies.Security...

  • IT Support Services Manager

    4 weeks ago

    Frederick, Maryland, United States Encentric, Inc. Full time

    Position OverviewLocation: Hybrid remote and onsite.Availability: Immediate.Company: Encentric, Inc. is seeking a qualified IT Help Desk Manager/Project Manager to oversee a team dedicated to delivering information management and technology support services.Security Clearance: Active Secret clearance is required.Educational Requirements: Candidates must...

  • IT Support Services Manager

    4 weeks ago

    Frederick, Maryland, United States Encentric, Inc. Full time

    Position OverviewPerformance Location: Hybrid remote and onsite.Availability: Immediate.Role Summary: Encentric, Inc. is seeking a qualified IT Help Desk Manager/Project Manager to oversee a team dedicated to delivering information management and technology support services for military medical research and health agency contracting activities.Security...

  • IT Support Technician

    4 weeks ago

    Frederick, Maryland, United States Link Solutions, Inc. Full time

    Job OverviewLink Solutions, Inc. is on the lookout for a PC Desktop Technician to enhance their team. This innovative technology firm is dedicated to excellence and client satisfaction, delivering a variety of IT solutions to government entities. Our services encompass infrastructure management, software development, cybersecurity measures, cloud solutions,...

  • Animal Support Technician

    2 months ago

    Frederick, United States Charles River Laboratories Full time

    For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...

  • Service Desk Associate

    1 week ago

    Frederick, Maryland, United States Planet Fitness Full time

    Job Title: Service Desk AssociateWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key...

  • Animal Support Technician

    3 weeks ago

    Frederick, United States Charles River Laboratories Full time

    For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will...

  • Front Desk Coordinator

    3 weeks ago

    Frederick, Colorado, United States Elwood Staffing Full time

    About the RoleWe are seeking a highly skilled and motivated Front Desk Admin to join our team at Elwood Staffing. As the first point of contact for our clients, you will play a critical role in providing exceptional customer service and ensuring a positive experience for all who interact with our company.Key ResponsibilitiesProvide administrative support to...

  • Service Desk Associate

    2 weeks ago

    Frederick, Maryland, United States Planet Fitness Full time

    {"Job Title": "Service Desk Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our...

  • Front Desk Ambassador

    3 weeks ago

    Frederick, Maryland, United States Paul Mitchell Schools Full time

    Job OverviewPaul Mitchell Schools is seeking a highly skilled Service Desk Coordinator to join our team.The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of providing exceptional customer service in a fast-paced environment.Key ResponsibilitiesProvide professional and courteous service to guests,...

  • Ophthalmic Technician

    3 days ago

    Frederick, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Ophthalmic Technician to join our team at the Wilmer Eye Institute of Johns Hopkins University. As an Ophthalmic Technician, you will play a critical role in providing clinical support to physicians and contributing to the delivery of high-quality eye care services.Key ResponsibilitiesPerform...

  • Service Desk Specialist

    6 days ago

    Frederick, Maryland, United States Moore DM Group Full time

    About Moore DM GroupMoore DM Group is a leading direct marketing firm dedicated to serving nonprofit, government, and association sectors. We are committed to creating a fair workplace where unique skills and experiences are valued and celebrated.Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk...

  • Service Desk Associate

    1 week ago

    Frederick, Maryland, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.Key ResponsibilitiesProvide excellent...

  • Front Desk Coordinator

    4 weeks ago

    Frederick, United States CoreLIFE Full time

    FRONT DESK COORDINATOR Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact! At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social...

  • Service Desk Specialist

    4 hours ago

    Frederick, Maryland, United States Moore DM Group Full time

    About the RoleAt Moore DM Group, we are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be the first point of contact for our clients, providing timely and effective technical support via phone, email, chat, or remote access.Key ResponsibilitiesProvide technical support to clients via various...

  • Service Desk Specialist

    2 weeks ago

    Frederick, Maryland, United States Moore DM Group Full time

    About Moore DM GroupMoore DM Group is a leading direct marketing firm dedicated to serving nonprofit, government, and association sectors. We are committed to creating a fair workplace where unique skills and experiences are valued and celebrated.Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk...

  • Front Desk Coordinator

    2 months ago

    Frederick, United States CoreLife Full time

    Job DescriptionJob DescriptionFRONT DESK COORDINATORDo you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact!At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are...

Help Desk Support Technician

4 months ago

Frederick, United States Edgewater Federal Solutions, Inc. Full time

We are seeking a dedicated Help Desk Support Technician to join our Corporate IT team at our corporate headquarters in Frederick, Maryland. The ideal candidate will have at least one year of experience in supporting Windows computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule on-site at headquarters.


Qualifications:

  • At least one year of experience in a help desk support role, preferably supporting Windows environments.
  • Strong troubleshooting and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work a regular schedule at the Frederick corporate office.
  • A team player with a customer-oriented approach.
  • US citizenship is required to obtain an Employee badge.

Education:

  • High school diploma or equivalent; further technical education is a plus.


Responsibilities:

  • Provide technical support for Windows operating systems and various software applications.
  • Assist users with installation, configuration, and troubleshooting of hardware and software.
  • Provision and deploy new hardware for users.
  • Maintain a high level of customer service for all support requests.
  • Take ownership of user problems and be proactive when dealing with user issues.