Group Sales Manager
2 days ago
The Group Sales Manager, under the leadership of the Director of Group Sales, will be responsible for selling Vancouver-Clark County as a desirable meeting/convention destination resulting in positive economic impact. The Group Sales Manager is responsible for solicitation, qualification, lead generation, and the booking (and re-booking) of meeting and conventions through direct personal sales calls, cold calling, direct mail, familiarization tours, site visits, on- line promotions, bid proposals and trade show participation, etc. Qualified applicants for the Group Sales Manager must have a minimum two years of successful sales experience, hospitality sales preferred.
Responsibilities
- Research, qualify and manage prospective business opportunities and actively develop and solicit convention and group business with overnight rooms for bookings into Vancouver- Clark County hotel properties and venues.
- The Group Sales Manager will be responsible for maintaining relationships with local hotels, venues, meeting planners, association contacts and other related representatives.
- Generate leads; prepare bid proposals; coordinate and conduct bid presentations, and host destination site tours on behalf of Visit Vancouver.
- Create and maintain on-going maintenance of CRM with new and qualified accounts and client communications.
- Meet with organizational executives, planners and committees to assist as necessary in the selection of Vancouver-Clark County as a convention destination. Organize, plan and facilitate solicitation trips and site inspections; coordinate meetings between clients and Visit Vancouver partners.
- Participate in industry trade shows and conventions; schedule, coordinate and conduct sales blitzes for specific market.
- Achieve Visit Vancouver sales goals by actively seeking new conventions and meetings with overnight business and establishing a foundation of repeat business.
- Evaluate competition destinations and properties, understand sales trends, and market to be effective in business development goals.
- Submit ideas to further the exposure of Visit Vancouver to meeting planners, through publication ideas, trade show recommendations, client opportunities, sponsorships.
- Instill a sense of collective energy within tourism/hospitality community; ensuring that the group is proactive and effective in developing meeting opportunities for the region.
- Represent Visit Vancouver in a professional manner to the industry, clients, community partners and the business community at all times.
Qualifications
- 2+ years of successful sales experience, hospitality sales preferred
- High School diploma or GED equivalent required; college degree preferred
- Ability to work a minimum of 40 hours per week, additional hours as necessary on evenings and/or weekends
- Ability to travel to tradeshows and/or sales trips as required
- Ability to learn office procedures, methods, and current computer software and equipment
- Exceptional customer service skills with a track record of exceeding expectations
- Skilled in professional communications including verbal, written, telephone and social media etiquette
- Ability to prioritize and organize work effectively resolving workload issues
- Ability to understand the organization and operation of Visit Vancouver and of outside agencies as necessary to assume assigned responsibilities
- Ability to interpret and apply organizational/ and departmental policies and procedures
- Ability to independently prepare correspondence with appropriate English usage, spelling, grammar and punctuation
- Ability to type at a speed necessary for successful job performance
- Excellent sales, communication and presentation skills
- Ability to establish and maintain cohesive working relationships with those contacted in the course of work
- Skilled in personal and professional organization and time management
- Must possess a current and valid driver’s license and reliable presentable vehicle
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