Scheduling Operations Coordinator

4 weeks ago


New York, New York, United States Reverence Full time
About Reverence

Reverence is a technology company dedicated to solving complex healthcare challenges. Our mission is to provide innovative solutions that improve home-based care and workforce operations.

The Role

The Scheduling Operations Coordinator will work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure patients receive the assistance they need. The coordinator will interact with caregivers and clients to handle situations such as filling shifts with short notice, no shows, or lateness. The role requires working across multiple technology systems to ensure accurate record keeping and direct communication with caregivers and clients. We are looking for several part-time contract roles (approximately 20 hours per week) within the following open hours: 6 am-2:30 am Eastern time (Saturday-Sunday); 6 am-9 am Eastern time (Monday-Friday); 9 am-5 pm Eastern time (Monday-Friday); 5 pm-2:30 am Eastern time (Monday-Friday).

Responsibilities

* Interact directly with clients, caregivers, and patients to handle client-related matters, including staffing scenarios and attendance issues.
* Use technology to assign clients to the appropriate clinicians.
* Communicate with caregivers and patients regarding updates or changes to their schedule.
* Utilize technology across multiple software systems to ensure the best service for all.
* Handle Patient Health Information (PHI).

Requirements

* Some customer service experience, with a friendly, positive, and solutions-oriented approach.
* Highly organized with attention to detail and the ability to follow clearly defined procedures.
* Ability to quickly work in multiple technology platforms simultaneously.
* Proactive problem solver and able to handle difficult situations or customers as they arise.
* Effective communication skills with clients, patients, caregivers, and families.
* Previous experience as a healthcare scheduler or other industry front-line scheduling is a plus.
* 1-2 years of customer service, hospitality, or retail experience preferred.

What We Offer

* A fully remote 6-month contract role.
* Opportunities for professional growth and development in a dynamic and mission-driven company.
* A chance to make a meaningful impact in the lives of patients and caregivers.

  • New York, New York, United States Allied Universal® Enhanced Protection Services Full time

    Job DescriptionAdvance your career in security with Allied Universal Enhanced Protection Services, the global leader in security and threat mitigation. Our canine group is hiring a Scheduling Representative to oversee all scheduling and administrative duties for assigned clients. This role requires exceptional organizational skills, strong attention to...


  • New York, New York, United States TransPerfect Full time

    At TransPerfect, we're looking for a skilled Scheduling Coordinator to join our team. As a key member of our operations team, you'll be responsible for maintaining a day-to-day calendar of client scheduled events, staffing them with the appropriate vendor personnel, and liaising this information between sales, clients, and vendors.Key...


  • New York, New York, United States Restorative Health Care Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Restorative Health Care. As a Scheduling Coordinator, you will be responsible for coordinating patient schedules, ensuring timely coverage, and communicating with nurses, therapists, and parents.Key ResponsibilitiesRun open schedules report to track...

  • Scheduler Coordinator

    3 weeks ago


    New York, New York, United States Children's Healthcare of Atlanta Full time

    Job SummaryWe are seeking a skilled Scheduler Coordinator to join our team at Children's Healthcare of Atlanta. As a Scheduler Coordinator, you will play a critical role in coordinating daily scheduling of patient appointments for medical procedures in a timely and efficient manner.Key ResponsibilitiesSchedule patient appointments for medical...


  • New York, New York, United States Affirmed Home Care Full time

    Job Title: Scheduling CoordinatorAt Affirmed Home Care, we are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team.Key Responsibilities:Efficiently coordinate and schedule caregivers for client visitsEnsure timely and accurate communication with clients, caregivers, and other team membersManage and update schedules to...


  • New York, New York, United States Restorative Healthcare Full time

    Job Summary:We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Restorative Healthcare. The successful candidate will be responsible for coordinating patient schedules, ensuring timely and efficient delivery of therapy services.Key Responsibilities:Run open schedules report to track patient coverage and ensure...


  • New York, New York, United States Mount Sinai Health System Full time

    About the RoleWe are seeking a highly organized and detail-oriented Surgical Scheduling Coordinator to join our team at Mount Sinai Health System. In this role, you will be responsible for scheduling inpatient and ambulatory surgeries and procedures, as well as follow-up appointments for patients.Key ResponsibilitiesCoordinate all OR surgeries and...


  • New York, New York, United States IPS Corporate Security Full time

    Job Title: Security Scheduling CoordinatorIPS Corporate Security is seeking a highly organized and detail-oriented Security Scheduling Coordinator to join our team in NYC. The ideal candidate will have a strong background in security scheduling and excellent communication skills.Key Responsibilities:Schedule and manage security personnel for various client...


  • New York, New York, United States Mount Sinai Health System Full time

    About the RoleWe are seeking a highly organized and detail-oriented Surgical Scheduling Coordinator II to join our team at Mount Sinai Health System. As a key member of our clinical operations team, you will be responsible for scheduling surgeries and procedures, coordinating with healthcare providers, and ensuring seamless patient care.Key...


  • New York, New York, United States Mount Sinai Health System Full time

    About the RoleThe Scheduling Coordinator I is a key member of the FPA Access Center team, responsible for delivering exceptional patient experience through superior customer service. This role involves scheduling appointments, consults, and follow-up appointments for patients, while ensuring seamless communication with patients and...


  • New York, New York, United States Mount Sinai Health System Full time

    About the RoleWe are seeking a highly skilled Surgical Coordinator Scheduling Specialist to join our team at Mount Sinai West. As a key member of our Otolaryngology department, you will be responsible for coordinating all OR surgeries and procedures, ensuring seamless communication between referring physicians and surgeons, and providing exceptional patient...

  • Schedule Coordinator

    3 weeks ago


    New York, New York, United States CRSG Construction & Realty Services Group Full time

    Job Title: DispatcherJob Summary:We are seeking a highly organized and detail-oriented Dispatcher to join our team at CRSG Construction & Realty Services Group. The successful candidate will be responsible for ensuring that inspectors' daily schedules run efficiently and that we meet client needs in a timely and professional manner.Key...


  • New York, New York, United States JCDecaux North America Full time

    About JCDecaux North AmericaJCDecaux North America is the leading outdoor advertising company in the world, dedicated to providing unique voices for brands through high-quality out-of-home solutions and first-class services.We are a team recognized for our momentum, creativity, and sense of innovation, and we are committed to creating a motivated and diverse...


  • New York, New York, United States Mount Sinai Health System Full time

    Job DescriptionAs a Surgical Scheduling Coordinator II-Radiology, you will play a critical role in ensuring the smooth operation of our radiology department. Your primary responsibility will be to schedule surgeries and procedures for adult and pediatric patients, working closely with front office staff to ensure seamless patient care.You will be responsible...


  • New York, New York, United States RailWorks Full time

    Project Schedule PlanningRailWorks is seeking a skilled Project Schedule Coordinator to join our team. As a key member of our project management team, you will be responsible for developing and maintaining project schedules, ensuring timely completion of projects, and providing critical path analysis to stakeholders.Key Responsibilities:Develop and maintain...


  • New York, New York, United States Concorde Education Full time

    Job DescriptionThe Operations Assistant will act as support for the operations team at Concorde Education. They will assist with coordinating with clients regarding scheduling, program requirements, troubleshooting, clearances, etc, and communicate this information to the operations team and instructors.Key ResponsibilitiesOnboard new instructors, providing...


  • New York, New York, United States Mount Sinai Health System Full time

    Job SummaryThe Surgical Scheduling Coordinator I-Cardiovascular plays a crucial role in ensuring the smooth operation of cardiovascular surgeries and procedures. This position is responsible for scheduling inpatient and ambulatory surgeries, as well as follow-up appointments for patients. The coordinator must obtain pre-authorizations for procedures and...


  • New York, New York, United States Northwell Health Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at Northwell Health. In this role, you will be responsible for scheduling patient appointments, maintaining accurate records, and providing exceptional customer service.**Key Responsibilities**Schedule patient appointments for consultations,...


  • New York, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at Northwell Health. In this role, you will be responsible for scheduling patient appointments, maintaining accurate records, and providing exceptional customer service.Key ResponsibilitiesContact patients to schedule appointments for...


  • New York, New York, United States JCDecaux North America Full time

    About JCDecaux North AmericaJCDecaux North America is the leading outdoor advertising company in the world, dedicated to providing unique voices for brands and innovative messaging platforms through high-quality out-of-home solutions and exceptional services.As a Digital Scheduling Coordinator, you will be responsible for ensuring all digital campaigns run...