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Workstation Support Analyst

3 months ago

Myrtle Beach, United States TM Floyd & Company (TMF) Full time

We’re looking for a Workstation Support Analyst for an onsite role in Myrtle Beach/Surfside, SC. If you’re looking for a new opportunity, apply today

Key Responsibilities:

  • Monitors and updates dispatch system and works incoming tickets as assigned
  • Provides troubleshooting, technical support and development of end-user guidelines
  • Configures, installs, monitors, and maintains IT users’ workstation software and hardware

Skills & Qualifications:

  • Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship
  • 2 years of technical operations support experience
  • Familiarity with computer and workstation equipment
  • Ability to:
  • Provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software
  • Provide on-the-spot training to users
  • Make recommendations on selection of hardware and software products to address business requirements
  • Understand operating systems imaging concepts

Education/Certifications:

  • Associate degree in computer science, information technology, or other job related field
  • A+ Certification

The salary range for this position is $20- $22/HRLY. Actual compensation within that range will be dependent upon the individual's skills, experience, and qualifications.