Desktop Support Specialist in West Palm Beach

4 weeks ago


West Palm Beach, Florida, United States Desktop & Depot Support Full time
Job Title: Desktop Support Specialist

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in West Palm Beach, Florida.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC – PC install, moves, adds, and changes
  • Image loads and asset recovery
  • Asset tagging and printer support
  • Client center (tech bar) support and IT service management updates
  • Other client support duties as needed to maintain workstation operations and customer satisfaction
Requirements:
  • Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires
  • Knowledge of PC imaging and experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
  • Certified Dell technician
  • Expertise in inventory control
What We Offer:

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

We take pride in taking care of our employees, offering a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-



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