Desktop Support Specialist

5 days ago


Myrtle Beach, South Carolina, United States Core Technology Solutions Full time
Job Title: Desktop Support Analyst

We are seeking a skilled Desktop Support Analyst to join our team at Core Technology Solutions. As a Desktop Support Analyst, you will be responsible for providing technical support and guidance to users, configuring and maintaining desktop software and hardware, and monitoring and updating dispatch systems.

Key Responsibilities:
  • Configure, install, and maintain desktop software and hardware
  • Provide technical support and guidance to users
  • Monitor and update dispatch systems
  • Test, troubleshoot, maintain, modify, validate, and document application packages
  • Document configurations and standards for colleagues to reference
Requirements:
  • Associates or Bachelor's Degree in Computer Science or related field, or 2 extra years of technical operations support experience
  • 2 years of technical operations experience
  • Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software
  • Able to provide on-the-spot training to users
  • Understands operating systems imaging concepts and able to make recommendations on selection of hardware and software products to address business requirements
What We Offer:
  • Equal Opportunity Employer
  • Employee Referral Program


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