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Payment Specialist

2 months ago

Irvine, United States TalentBurst, an Inc 5000 company Full time

Position: Sr. Representative, Clinical Payments, Req#: 6534-1

Location: Irvine, CA (4 days Onsite and 1 day remote, 8 am PST to 5 pm PST)

Duration: 12+ Months Contract


Role requirements:

  • Proven attention to detail.
  • Workers who have dealt with clinical payments, not general accounts payable. Candidates with no clinical experience will be rejected.
  • Prior experience with CTMS and electronic data capture platforms is a huge plus The client uses Metadata and RAVE.
  • Prior candidates that have fit well come from clinical support, operations, or startup backgrounds.


Job Description:

Analyze and process payments associated with clinical trials, ensure alignment with contractual and trial requirements, and manage the lifecycle of the payment.


Education and Experience:

  • High school diploma or GED required. Associate degree in accounting or related financial discipline preferred.
  • 1-4 years of previous related experience


Additional Skills:

  • Proven expertise in MS Office Suite, Adobe, and Excel and ability to operate general office machinery.
  • Experience with current processing systems (e.g., COUPA, JDE) preferred.
  • Excellent written and verbal communication skills and interpersonal relationship skills
  • Ability to manage confidential information with discretion.
  • Full knowledge and understanding of the client’s policies, procedures, and guidelines relevant to payments (e.g. Payment processes, HCP reporting, Fair Market Value)
  • Full knowledge of clinical terminology and healthcare compliance and regulations (e.g. Sunshine Act)
  • Full understanding of regulatory requirements (e.g. CFR, GCP)
  • Excellent skills in clinical systems (e.g. CTMS, JDE, Veeva)
  • Excellent written and verbal communication skills
  • Excellent problem-solving and critical thinking skills
  • Strict attention to detail
  • Ability to work in face paced environment.
  • Ability to interact professionally with all organizational levels of internal and external partners on significant matters often requiring coordination between departments and organizations.
  • Contacts are across the organization and at all organizational levels, including external contacts that may be at high levels.
  • Contacts may include external vendors.
  • Demonstrated problem-solving and critical thinking skills.
  • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of the environment and prevent pollution under their span of influence/control.


Key Responsibilities:

  • Process complex payments (e.g, invoices, expenses) clinical and/or medical affairs contractual costs using current processing systems (e.g., COUPA, JDE)
  • Archive and/or reconcile payments (e.g., quarterly and miscellaneous payments and related documents ) electronically. Send and ensure payment is received by recipients (e.g., HCP, vendors, clinical sites)
  • Load and/or track costs in the designated payment processing system; Track the balance spreadsheet and determine 3rd party burn rate for the duration of the contract term. Notify appropriate management of low contract value on all contracts. Create a spreadsheet and input payment rules for each clinical study. Resolve queries from third-party and internal stakeholders.
  • Analyze complex invoices to compare against contract language.
  • Work with stakeholders to code, route, and approve costs.
  • Set up ACH/payee information in current processing systems.
  • Identify opportunities to streamline processes and increase efficiency regarding contracts and PO
  • Provide coaching and training to cross-functional peers.