Billing and Revenue Specialist

6 days ago

Irvine, California, United States KCG Full time
Job Overview

KCG is seeking a highly skilled Billing and Collections Specialist to join our team. As a key member of our financial operations team, you will be responsible for managing the entire billing and collections process, from preparing and issuing invoices to tracking outstanding accounts receivable and resolving any discrepancies.

Key Responsibilities:

  • Billing:
    • Prepare and issue accurate invoices to clients based on agreed terms and conditions.
    • Ensure all billing transactions are recorded correctly and in a timely manner, maintaining accurate records of billing activities.
    • Collaborate with other departments to ensure billing requests are submitted timely and efficiently.
    • Monitor and reconcile billing discrepancies and address any issues promptly, maintaining a high level of customer satisfaction.
    • Review and obtain necessary approvals for all credit memos, ensuring compliance with company policies and procedures.
    • Upload invoices and supporting documentation into customer portals when necessary, streamlining the billing process.
  • Collections:
    • Track outstanding accounts receivable to ensure timely collection of payments, maintaining a high level of cash flow.
    • Process deposits and apply payments to invoices in an accurate and timely manner, ensuring accurate financial records.
    • Analyze aging reports and develop strategies to address overdue accounts, reducing the risk of bad debt.
    • Contact clients regarding overdue invoices and follow up on payment schedules, maintaining positive relationships with customers.
    • Resolve any disputes related to invoicing or payments in a timely manner, ensuring customer satisfaction and loyalty.
    • Maintain accurate records of collection activities and client interactions, providing valuable insights for future improvements.
  • Reporting and Documentation:
    • Generate and review regular reports on accounts receivable, billing status, and collection efforts, providing valuable insights for business growth.
    • Prepare detailed documentation for internal and external audits, ensuring compliance with regulatory requirements.
  • Customer Service:
    • Provide exceptional customer service by addressing client inquiries and resolving billing-related issues, maintaining a high level of customer satisfaction.
    • Communicate effectively with clients to maintain positive relationships and ensure satisfaction, building long-term partnerships.
  • Process Improvement:
    • Identify opportunities to streamline billing and collections processes for increased efficiency, reducing costs and improving productivity.
    • Implement best practices and standard operating procedures for billing and collections activities, ensuring consistency and accuracy.

Requirements:

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Proven experience as a Billing and Collections Specialist or similar role, with a strong understanding of billing and collections processes.
  • Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
  • Excellent organizational skills and attention to detail, with the ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills:

  • Experience with Sage Intacct, Cashpro, or similar accounting software.
  • Knowledge of time and materials and contract billing practices, with the ability to apply this knowledge in a fast-paced environment.
  • Knowledge of invoice and payment portals, including online invoice upload, with the ability to streamline the billing process.

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