Human Resources Specialist

2 weeks ago

Boca Raton, United States Russell Tobin Full time

Russell Tobin & Associates is currently seeking an experienced HR Operations Advisor- Interview Scheduler to join a leading organization in the healthcare industry. We're seeking a reliable Interview scheduler to be responsible for our company’s coordination of internal and external candidate interviews. We are looking for an experienced professional who understands our business scheduling needs.

Pay: $23-$25.86/hr. depending on experience

Location: Boca Raton, FL 33487

Schedule: Hybrid model

Summary:

The individual will partner with recruiters and managers to ensure requests are processed timely. Schedules can be process for multiple locations and time zones within the U.S. We are seeking an individual who can work in a fast-paced, multitasking environment. Effective communication and computer literacy are key skills.

Job Duties:

  • Deliver exceptional customer service to candidates, employees, managers, and recruiters with coordination and interview scheduling requests
  • Responsible for adhering to appropriate HR Operations Service Level Agreements and Key Performance Indicators
  • Manage complex interview arrangements (e.g. time zones, multiple panel interviewers, process documentation, etc.)
  • Schedules and confirms appointments for internal and external candidates
  • Ability to work efficiently with minimal supervision
  • Support HRSC with service calls inquiries or tickets as needed during peak periods
  • Sending out reminders of scheduled meetings, partner with recruiters and managers to address schedule changes or modifications to structure of interviews
  • Provide guidance to candidates for example facility, and travel
  • Maintains detailed and current knowledge of the company's Interview Scheduling procedures, and documentation
  • Manage large volumes of interview scheduling requests
  • Provide our candidates, recruiters and interviewers with solutions and answers that are clear, sustainable and trend-setting
  • Proactively identify areas of improvement that can positively impact the candidate, recruiter, and hiring manager experience
  • Manager all resolutions and actions in line with policies and agreed processes.

Minimum Required Qualifications:

• High school diploma required

• 1-2 years’ experience in administration

• Strong MS Office skills - particularly in Outlook

• Must be bilingual in English and Spanish (Robust English and conversational Spanish is a must)

• Must have strong critical thinking skills

• Strong organizational skills and time management

• Ability to work in independent or team environment

• Communicate effectively with all parties as required

• Strong customer service focus

• Process improvement, and comprehensive understanding of the cross functional processes

Preferred / Nice to Have Qualifications:

• Experience in HR or Shared Services operations; experience spanning multiple HR areas desirable

• Knowledge of case management systems and HR Portal technology is helpful

• Knowledge of Workday is a plus

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.

We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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