Administrative Assistant

Found in: Appcast Linkedin GBL C2 - 3 weeks ago

Dallas, United States Janet Collins, M.D. Full time

About Us

We are a small faith-informed local psychiatry office striving to provide top-quality healthcare to patients by treating the whole person, mind, body, and soul. We provide medication evaluations and management, individual therapy, and nutritional counseling to adults, adolescents, and children in an office setting.


Job Description

The administrative assistant performs diverse administrative duties including providing support to doctors and other healthcare providers, and assisting patients in accessing care. An effective administrative assistant enables healthcare providers and patients to interact with each other efficiently and professionally. This position is the liaison between patients and their providers. Exposure to sensitive information requires the use of compassion, discrimination, judgement, and professionalism. A successful candidate will need initiative, a good capacity for time management, and excellent interpersonal skills. Proficiency in clerical, computer, and secretarial applications is required.


Core Competencies

Compassionate, Friendly, Organized, Self-Motivated, Discreet, Detail Oreinted, Reliable, and Punctual


Key Responsibilities

Maintain healthcare-providers calendars by scheduling patient appointments

Process requests for prescriptions via telephone or fax

Receive messages from patients on behalf of healthcare providers and communicate them to the appropriate party

Retrieve and refile patient files needed for each day

Complete forms necessary for processing patient prescriptions

Order and procure office supplies

Process patient payments

Maintain up-to-date patient payment information

Prepare weekly summary of schedule for billing purposes

Prepare letters and other written communication for patients

Interact with vendors to coordinate time with healthcare providers

Handle highly confidential, sensitive, and, and critical tasks


Education and Qualifications

Bachelors degree

A minimum of 2 years experience as an administrative assistant in a business environment, or 1 year experience as an administrative assistant in a healthcare setting

Familiarity with basic computer software including Microsoft Word and Quickbooks

Eligible to work in the U.S. without relying solely on a student visa or as visa sponsored third-party employer

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