Operations Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Position Summary
A fast-paced record retrieval company is seeking an Operations Manager in our Los Angeles office. This position is responsible for the overall accountability/responsibility to all aspects of Operations with a heavy emphasis on bottom line profit. Provides leadership, training, and direction of personnel to ensure jobs are completed timely and meet company quality standards, client expectations and service level agreements by effectively supervising assigned personnel, operational equipment, and workflow.
This position offers a multi-functional, hands-on management opportunity to a dynamic, technology-oriented leader.
Essential Duties and Responsibilities:
• Ability to multi-task and remain focused at all times in a fast paced and growing environment
• Strong leadership skills
• Ability to successfully interact with customer representatives, executives, managerial and all company personnel
• Must have the ability to lead and supervise staff; managing your own work load as well as others
• Strong effective communication skills verbal and written
• Commitment to individual and company success
• Ability to successfully establish and maintain professional relationships with company vendors, clients, customers etc.
• Ability to successfully serve as a member of a team
• Ability to adapt and respond effectively to changes within the work group’s procedures.
Job Qualifications:
• Proficiency in the Microsoft Office Suites
• 3 years management experience required.
• College degree preferred.
• Must have proven successes in implementing workflow and productivity enhancements.
• Excellent communication and team building skill that will work with cross-functional teams towards building strong customer relationships and achieving company goals and objectives.
• Experience in the record retrieval or litigation support field is a required.
Schedule/Location:
- Hours 8:00am-5:00pm
- Hybrid - Los Angeles Office
- Entry Level -Based on experience
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
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